Description

Rated as one of the Best Mobile Banking Apps by MagnifyMoney for 2016 and 2017!

As a Visions member, it is important that you’re able to access your accounts at your convenience. This streamlined App does all that – and more!

Save yourself the trip to a Visions office or ATM by using Express Deposit - take a picture, deposit your check! Plus, enjoy the other functions of our App, including:

• Transactions – transfers, loan/credit card payments & advances, checking info (recent check clearings, etc.)
• Pay Bills – access your free online bill pay account and never miss a payment
• Account Balances/History
• Branch & ATM Locator – featuring driving directions and location mapping
• Rates
• FAQs
• Contact Us

Not currently a member? Visit our website – visionsfcu.org.

Federally insured by NCUA.

What’s New

Version 8.2.5618

Enhancements and bug fixes

Ratings and Reviews

4.6 out of 5
2.9K Ratings

2.9K Ratings

@ClarkeLSmith ,

Best App and best Bank ever!!

I have been banking for 40 years and this is the best bank and App I’ve ever used.

All the people I’ve interacted with, who work at Visions, are not only all very nice and extremely professional, the App - and their online banking interface - are truly the best I’ve ever used. And for reference, I’ve banked with TD bank, Chase, Citibank, Bank of America, WestAmerica Bank in California, Wells Fargo and I’ve used my wife’s HSBC which is the absolute worse EVER... and years ago I also banked with Chemical Bank (yes, I’ve been around) this is even before cell phones, lol.

I can recommend this bank and App enough!!!

Developer Response ,

Thank you for the amazing feedback - we truly appreciate it! We are constantly striving to offer the best digital banking experience possible and we have even further improvements coming out soon. We're excited to introduce those features to our members and look forward to your continued feedback. Thank you!

Leaving Visions? ,

No longer adequately support Apple Products

Since November 2019 there have been multiple updates to this software. As a result, a finely integrated smooth App has been fractured into pieces that no longer function for Apple (which are all running latest IOS versions). These pieces do not have the same look, feel, and integration level of the prior system.

For example as of March 1, 2020.
1. Bill Pay no longer works on iPhone 11. Does not work on Macbook. Sort of works on the iPad, but you may have to kill the APP and restart multiple times to get 1 bill paid.

2. EStatements download of statements does not work at all on IOS devices. An update in February included a “Make PDF” option which when executed makes a 1 page blank file.

3. VISA Payments was moved to LOANS. In the process the whole thing is illogical, conflicting terminology used, and clunky to say the least. Check for yourself. The most insignificant item is that Minimum Payment is also called Regular Payment of the same page. The other issues are much worse.

6 months of calls and email resulted in Visions recommending I install Google Chrome on my Apple products. Why would I trade a more secure environment for Chrome?

It appears the introduction of new subcontractors are not testing with an environment that includes Apple IOS and hardware products and integrated APPs like Safari. This problem is forcing me to evaluate options to move my accounts to another credit union.

Developer Response ,

Thank you for contacting Visions and we apologize for any inconvenience you've been experiencing. Multiple updates have occurred for various reasons. For dedicated responses to your inquiry, please contact our Digital Team and 800-242-2120 ext. 10889. We can go line-by-line to address each concern so that the app and online banking are working to your expectations. Thank you.

Jgsmee ,

Too confusing, shuts down, repeats check pictures, cancels deposit because blurry

It too confusing can’t find loan payment info to print when needed without searching all over and still can’t find it, it was better the old way.
The express deposit is a mess, kicks back deposit saying the phots are blurry, I have had to repeat deposit several times at times, also the picture of the prior checks deposits reappear on the next deposit. Deposits the check into account then withdraws it with no notification email but a week later a letter in the mail that it was withdrawn from account which may cause overdrafts for some people.
While doing deposits the app closes without warning causing to restart the app and starting the process from the beginning!

I’m guessing this review wasn’t never read as it came up when asked to rate the app.

Developer Response ,

Thank you for contacting Visions FCU and for your feedback. We strive to continuously improve the app. To address your concerns; loan payment info is found via the Loan Payments tab under Transfers/Payments or by selecting a loan tile and viewing the main details such as interest rate, due date, etc. Express Deposit does require a clear image to process the deposit, but the experience you are explaining is highly unusual. Emails are sent to members the same day of an Express Deposit return.

This review was read and responded to originally back on 4/19/19. Please contact us at 800-242-2120 so that we may assist further.

App Privacy

The developer, Visions Federal Credit Union, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer's privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

Information

Seller
Visions Federal Credit Union
Size
91.1 MB
Category
Finance
Compatibility

Requires iOS 11.0 and watchOS 3.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Simplified Chinese, Spanish, Traditional Chinese

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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