Lōkahi Federal Credit Union

Name: Lōkahi Federal Credit Union
Rating: 4.8 (2484 reviews)
Author: Hickam Federal Credit Union

Lōkahi FCU Mobile Banking

Free

2.5K Ratings
Ages

4+
Years
Category

Finance
Developer

Hickam Federal Credit Union
Language

EN
English
Size

113.6
MB

Access your Lōkahi Federal Credit Union account anytime, anywhere, 24/7 with Lōkahi FCU Mobile Banking. It's fast, easy and secure. View account balances and transaction history, transfer funds between accounts, pay bills, make loan payments, deposit checks, manage credit and debit cards, locate surcharge-free ATMs, and more! Plus, these enhanced features: • Fast Balances feature lets you view balances without login • Fingerprint and facial recognition biometric authentication for quick login • Credit Score reporting and monitoring tool offering free credit scores • Personal Financial Management tool helps manage finances and track spending • View images of cleared checks • Profile Settings with easy to manage user ID personalization • Cross-account support • eStatements • Stop Payment on a check or range of checks • Account alerts and notifications via SMS text • Direct access to credit and debit card monitoring apps

Ratings & Reviews

4.8

out of 5

2.5K Ratings

Michael Eshleman
11/09/2022

eshmike32
It had a problem this far. The 800 number helped alleviate issues registering. The app seems to be working fine and it’s both a relief for myself and for your representatives, because I don’t have to call anymore to make a transfer.
Michael Eshleman
11/09/2022

eshmike32

It had a problem this far. The 800 number helped alleviate issues registering. The app seems to be working fine and it’s both a relief for myself and for your representatives, because I don’t have to call anymore to make a transfer.
The bar has been set very low
10/09/2021

lynzieanne
Everything I try to do with this bank frustrates me. I should have chosen another lender for our loan. Customer service has been painful to deal with. If you don’t do regular banking with them, loan payments are nearly impossible from another bank. There is no convenience, the mobile daily deposit limits are super low, mobile deposits are rejected for certain types of checks. Their website doesn’t have a link to their app so I didn’t even know they had one for about 6 months. We received a call from their customer service agent asking for DOB & SSN before they would tell us why they were calling (um, not giving you that over the phone, scammer….so I called them AND THEY SAID YES THEY HAD JUST CALLED). Definitely felt like a sketchy scammer call, not one I would get from a financial institution that I trust with my money. The website user interface is not intuitive - to be fair it did just get an upgrade. The mailed letters I have received contain spelling errors.
The bar has been set very low
10/09/2021

lynzieanne

Everything I try to do with this bank frustrates me. I should have chosen another lender for our loan. Customer service has been painful to deal with. If you don’t do regular banking with them, loan payments are nearly impossible from another bank. There is no convenience, the mobile daily deposit limits are super low, mobile deposits are rejected for certain types of checks. Their website doesn’t have a link to their app so I didn’t even know they had one for about 6 months. We received a call from their customer service agent asking for DOB & SSN before they would tell us why they were calling (um, not giving you that over the phone, scammer….so I called them AND THEY SAID YES THEY HAD JUST CALLED). Definitely felt like a sketchy scammer call, not one I would get from a financial institution that I trust with my money. The website user interface is not intuitive - to be fair it did just get an upgrade. The mailed letters I have received contain spelling errors.
Annoying banner
Mar 11

shyshy808
Upon logging in that annoying lengthy banner on the top is so useless. You should have something that says alert and then a drop-down to that message. I have to scroll all the way down just to view my accounts. Also, it is super annoying to have to verify via text message or a phone call just to use the bill pay feature. Also, you need to update the finance section where you can link other accounts. It consistently keeps crashing. Lōkahi, you have some work to do to bring this app current.
Annoying banner
Mar 11

shyshy808

Upon logging in that annoying lengthy banner on the top is so useless. You should have something that says alert and then a drop-down to that message. I have to scroll all the way down just to view my accounts. Also, it is super annoying to have to verify via text message or a phone call just to use the bill pay feature. Also, you need to update the finance section where you can link other accounts. It consistently keeps crashing. Lōkahi, you have some work to do to bring this app current.
Hfcu pearl city staff
12/11/2021

redcapricorn2018
The staff is so helpful & sensitive to the members situation. To name a few, Disse, Cynthia & Sara. They’re professionalism was outstanding. They take the time to explain certain things & give sound solid advice. I’ll always remember the respect, privacy & willingness to help me when my father passed. Mahalo
Hfcu pearl city staff
12/11/2021

redcapricorn2018

The staff is so helpful & sensitive to the members situation. To name a few, Disse, Cynthia & Sara. They’re professionalism was outstanding. They take the time to explain certain things & give sound solid advice. I’ll always remember the respect, privacy & willingness to help me when my father passed. Mahalo

New app has general updates and enhanced security features.

Version 25.1.2

Nov 5

Data Linked to You

The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics