At first it takes time to figure out but once you do it makes our job so much easier. If we could just figure out how to make payments without checks it would save so much time. Maybe virtual credit cards like other companies do or something similar. It’s so easy to get work now if another assignment falls through and payments are the only thing making that hard.

Every update they do is like the tower is doing more and more of IAA job of checking cars in, asks dumb questions, now we have to take pictures and do inventory, why not just pictures only, and if I take the picture and hit approve, why does it basically ask me if I’m sure of the picture I took, way to time consuming and as a result makes the towers work slower and not be able to get as many cars done in a day. Worse now then ever after more updates more work for us to do, making us retake pictures cause there is a blur is outrageous we are outside with sun rain snow reflecting off the car.

I use this app for North Hollywood ca When it closes out it resets every time and have to do everything all over again. Also North Hollywood has the option of the vehicles automatically dropping once in the yard and it doesnt do that ether

Would be awesome if we knew what we were going after with pics already loaded up from the insurance company from when they total it . I mean I couldn’t tell you how many times these adjusters say a fwd or rwd isn’t towable because the 1/4 is dented. Come on guys learn the trade if your going to be in it please help us out info is key for us so pics would help big time. Also could we cut down on the pic loading steps it’s a little much way to many steps and takes to long if we’re supposed to do it on the fly