I have a $140,000 Voltage Epic RV with the system I have called and tried to work with the engineers to fix the connection issues but no one will talk to me or call me back. Very poor management. I will be getting in contact with someone at corporate to make your engineering team do there job. Hopefully this will open your eyes and start listening to you customers. You need to remember that without the costumer you would not have a job.

I know most of the reviews here are terrible but it seems to work for me every time I use it. I do have to initially (manually) make the Bluetooth connection but after that it works perfectly. I’m even pretty impressed with the range. We keep our fifth wheel in the lot next to our house which is about 50 feet away from my bedroom window. Recently after getting into bed (in my home) I realized I’d left the awning open. I was about to get dressed to go outside and retract it when I remembered the Incommand system. I was able to connect from inside my house and retract the awning. Overall I’m happy with it so far.

I bought a 2019 cedar creek fifth wheel and it came with your pro series. I got it to work somewhat on my cell phone but was not happy. I got a new I phone and could not get it to work. I called tech support and after quite a bit of difficulty we got it to pair with my phone. After we synced it the system works perfect. I really like it now. Your technician was excellent, I am not a computer geek so he had his work cut out for him. He was very patient and walked me through it. Thanks, Greg

This is the second year that I have this and command unit last year at work very spotty but I was able to get it connected and when it works it works great, been trying out for the last two months to get it to connect, Now all it says is connecting to DC and it never connects I’ve tried restarting my phone re-downloading the app powering down there in command system powering it back up and still nothing, to me was not worth the money to get it, and now I’m looking at a new truck that supposedly the system works with it I’ll be making sure not to get the truck and letting general motors know that the system does not work.