InnoCaption: Call Captioning 4+

Live Captions for Phone Calls

Mezmo Corporation

    • 4.7 • 3K Ratings
    • Free

Description

Difficulty hearing phone calls? If your hearing loss makes understanding phone calls challenging, download the InnoCaption app for FAST, FREE, and ACCURATE real-time call captions. Our service is available at NO-COST to eligible users in the United States because we are funded by the FCC's Telecommunications Relay Services Fund.

**** New Update ****
Due to popular demand, the InnoCaption app has been updated to include:

• 2-Way Captions – Caption your side of the conversation using AI
• Additional languages – Caption your calls in other languages like Spanish, Chinese, Filipino, and More
• Type-to-Speak – Respond to your calls using limited text-to-speech
• 3-way Calls – Invite additional callers to your conversation
• Captioned Voicemail – See fully captioned transcripts of your voicemail messages

Our call captioning technology lets you choose between live stenographers or best-in-class automated speech recognition (ASR) software. You can switch caption modes at any time – even during your call! Communicate with ease, knowing the speed and accuracy of our captioning service ensures you are able to keep up with your phone conversations.

Call captions using Automatic Speech Recognition (ASR) are available in multiple secondary languages like Spanish, Mandarin, Cantonese, Filipino, Vietnamese, and more.


INNOCAPTION FEATURES

Live Captioning for All of Your Phone Calls
• Choose between live stenographers or automated captions
• Available at NO-COST to individuals with hearing loss
• See captions from your phone mirrored on a computer screen with DeskView - great for video conference calls!

Make & Receive Calls With Ease
• Make and receive calls using InnoCaption to transcribe all of your incoming and outgoing calls
• Keep your existing phone number with our patented One Number technology
• Use the app like your regular phone dialer - no need to make calls through a 711 relay

Speech to Text Call Transcripts
• InnoCaption transcribes your calls so you can easily view your conversations
• Read captioned voicemail and past call transcripts

Sync Contacts
• Easily sync contacts from your phone to the InnoCaption app
• Continue using your personal cell number by combining our caller ID and call forwarding features

911 Calls & Spam Filter for Secure Calling
• Built-in spam call filter blocks high risk calls and provides notices for potential spam calls
• Make 911 emergency calls with captions*

*911 service may be limited or unavailable in the event of network disruptions or degradation, service connection or internet failure, or other circumstances. For more information visit: www.innocaption.com/calling-911
Cellular data plan or Wi-Fi is required for usage.

FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund.

For more information, visit us at https://www.innocaption.com
Please reach out to us at support@innocaption.com for any assistance.

What’s New

Version 4.0.12

- Improved LED flash alerts compatibility
- Updated transcript File Names to include date and timestamp
- Improved call stability when app is backgrounded
- Fixed bug for Call Audio Routing when set to Speaker
- Other minor bug fixes and performance improvements

Ratings and Reviews

4.7 out of 5
3K Ratings

3K Ratings

Beeeeb brain ,

Best App ever with no monthly fees!

I used to need someone else to make phone calls for me. I am hard of hearing and it is progressive. On my daughters birthday, five of us went out to a restaurant. I could not hear any the conversations. I could read lips but sentences and content were indecipherable. I was isolated the whole nite - smiling when everyone else was amd trying to nod when it seemed fitting.
INNOCAPTION has amazingly opened the door to the hearing world! I used you avoid using the phone, and now I am so empowered that I enjoy even talking to Medicare! You can select a live operator or a technology driven computer program. InnoCaption has enabled me to read exactly what’s being said with 99% accuracy.
No more asking my husband or family member to help me use the telephone. It’s not a welcome request to ask someone to call the DMV or your insurance company for you. Now I can do it myself with crystal clear accuracy.
The I ocaption features were well thought out and leave you with more than a hearing person using the phone would. For example, you can retain a copy of a conversation. That helps you with recording old phone numbers, remembering dates and ID numbers, and remembering names.
For anyone who struggles with hearing loss and subsequently using the phone, get this app. You will wonder how do you survived without it I give it 100+ percent satisfaction.

Developer Response ,

Hello and thank you so much for taking the time to review our app and for sharing your wonderful feedback with us - we sent it to our entire team. We're very happy to know that InnoCaption has given you the freedom to make calls on your own again and that you no longer need to rely on others. If there is ever anything we can do to make our app even better for you, or if you have any questions about any of our features, please do not hesitate to let us know by emailing us at support@innocaption.com. We hope you have a great day!

onetwobutnotthree ,

Great App

I never leave reviews, but InnoCaption has been such a game changer for me, I felt compelled to do so. This is the third caption app I have tried and it has been so much better than the others. It gives you the option of using an individual to transcribe or automated assistance. The option of a human to transcribe is supposedly more accurate and the automated option is faster. I started using it with a human transcriber and then switched to the automated option. I found both to be accurate. The automated is very accurate and the only time I have any real problems is with numbers. It can get a bit confused with phone numbers and such but it is usually so fast and accurate that it is the only option I have ever used and was able to have a normal conversation without asking people to hold on while I waited for the captions. It is the first time in 20 years that I have not dreaded making a phone call. Also, the voice mail is so much easier than my last app. My last app required using a tree menu. Push 1 for this, 2 for that, etc. Transcribers have a hard time with those trees. InnoCaption lists the calls and you just pick the one you want to hear. No need to push a bunch of options trying to find the call you want. This has been a GREAT APP for me. I hope they keep it up. I would really hate to lose it.

Developer Response ,

Hello! Thank yo so much for your amazing feedback, kind words, and for sharing your experience with us! We're thrilled that you've been enjoying the InnoCaption app and the choice to switch between ASR and Stenographers! As you continue to make more calls with our app, please let us know if you ever think of anything our team can do to make InnoCaption even better for you by emailing our wonderful support team at support@innocaption.com. We hope you have a great day!

Cajunland ,

Innocaption App lifesaver

I started using Innocaption about a month before Hurricane Delta 75 mph winds split a cedar tree in half which continued to slowly lean towards my house and a busy street as well as knocked down several large limbs and branches from other trees. It became urgent to remove the cedar tree asap. With no electricity to use my CapTel home phone, the Innocaption app service was a lifesaver in being able to contact tree companies. Thankfully, the tree was removed 1 1/2 days later. Without Innocaption, I would have had to wait 3 days when I finally got power to use my phone!! It is now a few years later and now I’m using the Deskview on my computer as well. I needed help to get it installed. Susie and their engineers worked with me every step of the way until the problem on my computer was resolved. The FREEDOM the Innocaption app gives me, as I run around town when family, Medical appts, etc. call, helps me not worry that I will miss a call when I leave the house where I use my Captel phone which I love at home. If I have no electricity, I have access to my cell phone to make calls through Innocaption. When I was in the hospital for a month, I was able to continue to talk to family snd friends. So I encourage everyone to give Innocaption a try by signing in the app to see if it works as well for you as it has me!!

Developer Response ,

Thank you so much for taking the time to review our app and also for sharing your experience with us! We are so glad to hear you are safe from the aftermath of Hurricane Delta. Our team is thrilled to learn the InnoCaption app was able to ensure you were able to call out during such a stressful time — and that you were able to get the tree taken care of! If there is ever anything we can do to make your InnoCaption experience even better just send our support team an email at support@innocaption.com. Thanks again and we are happy everything worked out!

App Privacy

The developer, Mezmo Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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