InnoCaption+ (plus) is a free mobile app, funded by the FCC, for the oral deaf and hard of hearing that provides CART captioning for incoming and outgoing calls. If you voice for yourself, but have a hard time hearing the other party on the phone, this App is for you!
IMPORTANT: Before using the InnoCaption+ (plus) app, you must first register at https://www.innocaption.com/register . And self-certify that you have a hearing loss which necessitates the use of the service.
Through the use of our patented technology, in conjunction with live steno writers, InnoCaption+ gives you the ability to make and receive phone calls with ease on your compatible iPhone or iPad. The App was designed to work just like your regular cellphone dialer – this means there is no call handoff or complicated steps to make your phone calls.
InnoCaption provides Innovative Captioning for your iPhone and iPad within 1-2 seconds.
• Make And Receive Calls Without Having To Login Each Time
• Caller ID Options
• Call Forwarding – Eliminates The Need For A Separate Number
• Syncs With The Existing Contact List
• 911 Emergency Calling With Captions**
• Personalized Voicemail Greeting
• Speed Dial
• Call Logs Backup / Restore
• Block Unwanted Numbers
- iOS version (11.0 or higher)
- Data plan thru wireless carrier of your choice
- In case of no Data plan, Wi-Fi is required
FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING THE DEVICE WITH CAPTIONS ON.
**911 Calling Advisory: Calling 911 from a landline remains the most reliable method of reaching emergency response personnel. Please visit our 911 calling education page to find out more about using the InnoCaption App to access 911: https://www.innocaption.com/calling-911/
The InnoCaption+ mobile app provides real-time captions from a live communication assistant through a federally funded program called Telecommunication Relay Services (TRS).
Please visit https://www.innocaption.com for all the details.
- Optimized with iOS 12.3
- Minor bug fixed and other improvements
Ratings and Reviews
I’m in love love love with this app
This app is awesome and so good!!! I’m loving the new updates to this app. No more clicking on the notifications to connect to the app during an incoming or outgoing call. It has been streamlined to where I just make a call or receive a call and the app does the rest of the work for me. This is a godsend for me as I’m more independent with the help of this service to handle or take care of my daily tasks.
Also allowing others to know it’s me calling from caller Id versus an unknown number they are not used to receive which would not have them answer the call. This is a great app thanks to the developers who worked tirelessly to make our job easier and enjoy conversations with family friends and businesses on the regular. Keep up with the good work. May You be blessed!!😘😘
High Call Volume Issue
I was in a middle of an important phone call and the captioner terminated the phone call due to high call volume. This is unacceptable and this issue needs to be fixed. I had InnoCaption for almost two years and this was never been an issue before. I use this app for important phones even to things for jobs and I am deleting this app for now until I see improvements. As a hard of hearing person who uses this app, please be wary of this.
All doesn’t work out of state
I travel for work and this app worked perfectly fine regardless of where I was in the US previously. Now when I am connected to WiFi I am told that I am in an out of service state. Why does this matter so long as I am calling within the appropriate working hours?If I call without WiFi the app works, but it’s a nuisance because WiFi calls sounds clearer. Please fix this, it’s ridiculous.
With Family Sharing set up, up to six family members can use this app.