Screenshots

Description

Family-owned and community focused, Jason's Deli serves guests at 275+ delis in 28 states and growing. Around here, a lot of thought goes into what we put in our food, and what we take out of it. Now, that same great food is available on the go. Skip the line and order on the Jason's Deli App for delivery and take-out!

We've recently updated our app to be compatible with our new online ordering site. You’ll need to reset your password upon opening after the update. Click on “Forgot Password” to generate a new password.

You'll continue to earn new Deli Dollars while we keep your existing Deli Dollars safe in our Deli Dollar vault. Your existing Deli Dollars will be carried over during our upcoming releases.

What’s New

Version 3.5.4

Miscellaneous updates.

Ratings and Reviews

2.3 out of 5
402 Ratings

402 Ratings

OcGirl1 ,

Inferior to most restaurant apps

I’ve had a ton of issues with this app. I order for accounts quite frequently, but there’s no ability to look at past orders. If I need a receipt, there’s a form to fill out and request online? Come on, that’s just ridiculous. There’s no reason order history can’t be included on my account.

I’ve also had issues with the app not transmitting my order to the store. If I hadn’t called to verify, I would’ve had a lot of last minute surprises.

With Panera and Corner Bakery offering similar service, I can see Jason’s Deli losing business unless this app is made much more user friendly.

Dead Kenny B ,

App is Horrible

I didn’t even realize there was a new version of the app. When I opened the app on my phone, it had a pop-up at the top encouraging me to download the app which I thought was odd considering I was using the app. I didn’t know there was a new version until I went to write a review for it and my option was “Get” as opposed to “Open.” So I go and set up my account on the new app. Why? I don’t know. You can’t save payment information so every time you order you have to whip out your card and enter that information in every time. I also noticed that after ordering the Salad Bar, if you decide to add another item, you can’t do it without adding another Salad Bar to the total. That is INSANE! Jason’s Deli would do well to hire some professional or at least somewhat competent app developers. But looking through the reviews going back some time, it doesn’t seem like Jason’s Deli is interested in improving their app.

Developer Response ,

Hi there - we are so sorry for the issues you are experiencing. We value feedback from our customers are are working to improve our app and online ordering system diligently. A tip for the future: if you save your credit card info on our online website, it will pull to the app and be saved there for future use. We know this isn't ideal, but hope it will help. Thank you.

Asgksa ,

Not user friendly and too many glitches

The app needs to be simplified. When placing the order you confirm the order and pay it says you owe nothing once payment has been accepted. You have to wait and confirm again or the order will not go through. Even if you do confirm twice and get the second screen the order doesn’t go through to the restaurant. When I arrived to pick up my order. They couldn’t find it. I was sent to go through the drive through to re order however I already paid for it and it showed on my end I did but not on their end until 5 minutes after I got to the restaurant. This app make me not want to order anything from Jason’s Deli. The other restaurant apps much more user friendly and never had any issue with orders not going through.

App Privacy

The developer, Jason's Deli, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Identifiers

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Contact Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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