Screenshots

Description

JivoChat is an omnichannel business messenger built for teams to connect with their visitors wherever they are. With JivoChat, you’ll never miss a website conversion again: engage visitors via live chat, Facebook, voice services, email, and mobile. JivoChat’s omnichannel structure allows you to receive all your clients’ communications in one Agent App, keeping you organized. Website conversion rates get better too: proactive invitations hook your visitors so that you can provide the best customer service possible while gaining more and more leads.

Interested? Here’s how to start increasing your online sales today:

1. Go to https://www.jivochat.com and sign up for an account
2. Install the JivoChat script code onto your website
3. Install the app and choose who will be online to chat with customers: just you or all your team members
4. Connect other communication channels that you’d like to use to talk to your customers through Jivo (Facebook, Viber, Telegram, mobile, etc.)
5. Get important information about your visitors in real-time (name, social profiles, their time on your site, the current page they’re on, etc.)

*NEW*
JivoChat is mobile! Check out some cool new mobile features:
• JivoChat registration
• Multi-agent chats: Users can now invite other colleagues to chat
• Common quick phrases
• File transfer capabilities
• Visitor monitoring
• Message archive
• Chat with colleagues
• Reminders

JivoChat helps more than 270k online businesses improve their client communication.

A FREE Live Chat indeed, but not just that...

A complete communication tool to turn your online business into a sales machine!

Go to https://www.jivochat.com and start converting your visitors into clients.

What’s New

Version 4.0.2

• Reminders with push notifications. Check and complete reminders from the mobile app.
• Exchange files and photos in the Team chat with other agents. Send that funny meme or important document directly from the app.
• Send messages to other colleagues at any time - even if they are offline. Your message will still be there waiting to be read when they log in on Jivo again.
• Forgot about who works with you? The agent's info panel is now available in the mobile application.
• Need to quickly jot something down? Send a message, document or image to a chat with yourself.
P.S. Got a bug? Have a question? Want to share an idea? Use the "Leave feedback" option on the left side menu of our app.

Ratings and Reviews

4.7 out of 5
224 Ratings

224 Ratings

Apetruce ,

Helpful And easy to manage

We are using this for our Midwestern HVAC company. It’s inexpensive and easy to use. I’ve had good luck assigning it to the person running the front desk and it may be helping us catch a few leads.

sweets123** ,

It’s useful

However, I definitely recommend getting the professional jivochat bc then you have an idea of who you’re talking to and if you happen to miss them you always can respond via email or text or even call them back depending on what info they give you. It’s not really necessary bc most of my clients just call me less than 10% bother reaching out to me through jivochat anymore. I have a lot clients schedule on jivochat who are out of the country though and I have the Kik app as well for free international calls

Developer Response ,

Hi! Thank you for comments. Can you please tell what could be improved to deserve highest rating and become better for you and other Jivo users? Thank you 🙂

KerryFM ,

Great tool, still a bit buggy but happy to have.

Love the way that we can quickly respond to patients/clients.
A bit confused after using for a month why certain messages come through when they do sometimes when they’re already offline. Chats are get into better at importing to our database. I get regular emails sent saying that my performance is poor. Kinda bums me out when I do a good job.

Developer Response ,

Hi there! Can you please write to support@jivochat.com , so our support team could help you to identify the issue, thanks 🙂

Information

Seller
JivoSite LLC
Size
105 MB
Category
Business
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, Indonesian, Portuguese, Russian, Spanish, Turkish

Age Rating
Rated 4+
Copyright
© JivoSite Inc.
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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