Screenshots

Description

Tidio live chat app lets you connect with your customers instantly. Easy to use live chat and chatbots for customer satisfaction, increasing sales, generating leads and much more!

Features:

-Talk to your customers wherever you are

Quick Responses - send them during a conversation in a single click, so you can spend more time answering complex enquiries

Chatbots - generate leads while you’re offline using chatbots

Live Visitor List - list of all visitors browsing your website

Visitors Details - access details such as visitor IP, city, country, device type and browser

Push Notifications - get notifications about new messages, even when the app is closed

What’s New

Version 8.15.1

- Fix issue with opening app from notification when the app was swiped up from App Switcher

Ratings and Reviews

4.8 out of 5
4.8K Ratings

4.8K Ratings

Thisisaname ,

Fabulous App!

This is one if the best apps on Shopify! The chat feature works flawlessly and the automation bots are too cool! I’m still on the trial plan and set up a few automation bots that trigger a customers question along with giving them a few options when I’m not online. With a Shopify store there are a few that are setup for you. You just activate or you can create your own. Easy to setup and they provide a extensive ebook with suggestions, how to step by steps with screen shots. It looks like once you are out if the paid plans you will be charged according to automation bots accessed by visitors. I will update my review after getting on a paid plan and using for a month. Oh and support is awesome! They respond in their chat but also send a email asking if you need help setting up. Very responsive. I highly recommend trying the app to see if you love it as much as I do.

Rehana702 ,

Best app ever!

I’ve been building WordPress sites for many years. I use all sorts of plugins, both free and paid. I needed a free live chat feature and tried a few other plugins. They sucked. Then I tried Tidio. From the ease of use on my site, to the customizable options, along with the app this is thee best integration I’ve seen in years. I had a question and their customer service got back to me in less than an hour. I was in awe. I hope Tidio continues to be free with the same level of support and usability they have now. If you need a live chat feature on your website this is the best free one out there.

bostshakur ,

Good, not great

The mobile app doesn’t notify me when new users arrive (which is a very useful feature).. disappointing. Placing the picture of the operator should be an option.. they shouldn’t make it mandatory that is shown.. and when I brought this up, they suggested to just use the company logo. Making it our choice to have an avatar should be our prerogative.

Despite the beginning of this review, 4 stars still because it is a good app. (If 3.5 were an option I would have given that)

App Privacy

The developer, TIDIO POLAND SP Z O O, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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