Jobber 4+

I’m somewhat new to Jobber, but so far I’m very pleased. I run a lawn care business in Virginia, and I have been able to systematize a lot of my methods through Jobber. Things like recurring jobs, the different calendar views, auto invoicing, the client hub, and the friendly and modern interface are awesome! I have looked at many different softwares to use, but Jobber seems to be the most innovative and cutting edge. I also really appreciate their customer service, when I have questions, I call or start a chat, and they’re quickly ready to help and answer my questions—plus I don’t have to push 37 buttons to get through to someone when I call! I definitely recommend Jobber for lawn care business owners who want to systematize, delegate, and organize their business. Lastly, I love that their team is constantly releasing new features. It’s already a great software, but I imagine within a couple years it will be all the better! Thanks Jobber for always having great customer service, providing a comprehensive system for lawn care businesses, and for constant innovating! 5 stars!!!

Werdna, thank you so much for your detailed review and kind words. We're glad to have you on the team. Please keep those questions coming, and if you have any suggestions as you go be sure to send those our way as well. Cheers!

I really like Jobber, but as far as the iPhone app goes, I can’t give it more than three stars. The reason being, the most important thing I use the app for is to be able to take phone calls on the go, do scheduling, etc. I wish it had a better calendar view, I don’t like that you pretty much have to manually click on every date to see when there are availabilities. I also wish it had a notes section. I find myself writing my notes from phone calls out on paper, then adding them to jobber later or when I get home, which kind of defeats the purpose of having an app. Please make the app geared toward management as well!

Update: I’ve lowered my review to two stars after months of using this. It has potential, but it is not user friendly and is really making my job harder. The guys can’t figure out how to use it in the field even though we’ve showed them over and over again, and it’s next to impossible to accomplish anything as a manager for billing in the app. And if I want to schedule a visit for an existing job, why can’t I do it from the calendar? Why do I have to click on ten different things just to accomplish one task? This app needs streamlined and simplified. It also needs the option to do progress invoicing. Not a “deposit”, but actual progress invoicing for when each draw is completed. I will be looking for a different alternative for my scheduling needs.

Hey there kachina5499! Thank you for providing a review and sharing your feedback with us regarding the calendar and schedule in the app. We are more than happy to send your feedback to our development team. As well, we have a few areas within Jobber in which you may collect your notes. If you would like more information, please feel free to reach out to our Support team at 1-888-721-1115 opt 2, support@getjobber.com, or by live chat. We hope you have a good weekend!

We love Jobber for logistics, organizing routes, setting up and keeping track of one-off and recurring jobs, materials, chemical services, etc, also the ability to upload pics and notes and to make changes to routes or job details without having to track down crews working on loud equipment. We don’t use the app for estimating, invoicing, or communicating with customers so we can’t speak to those features. The reports are very basic and have a lot of room for improvement - hence 4 stars. When we download reports we have to heavily edit them in excel to be useful. That gets annoying bc of time required which no landscaper has to spare. The report shortcomings might really matter to a small company using Jobber for all it’s capabilities - which we’re not. Hopefully improvements are on the way in that area. The only GPS that syncs with Jobber is Fleetsharp/Linxup and Fleetsharp customer service is so bad that we switched back to Clearpath anyways. Therefore we lost that connection betw our trucks and Jobber. Hopefully they expand that also? Still highly recommend Jobber to any service business. It’s done a lot to improve our efficiency.

Hey there! Thank you so much for your detailed feedback, especially about our reports! We'd love to connect with you to find out more about how we can improve our reporting so that you can do everything you need within Jobber as much as is possible. Please don't hesitate to reach out by email at support@getjobber.com, by chat within your account, or by phone at 1-888-721-1115 to share what would make things easier for you so that you can spend less time customizing reports and more time with your customers! Thanks again!