JSX: How I Fly 12+

Inconvenient Login & Hidden Credit Vouchers

Every time I log into the app, I’m forced to reset my password, which is frustrating. Additionally, credit vouchers are difficult to find—they’re hidden within the payment section. To see your available credit, you have to go through the payment process for a flight, which is inconvenient and inefficient.

Developer Response ,

Thank you for making us aware of this. If you’re open to it, please email us at appfeedback@jsx.com so we can get more information to work on improving the experience.

Best flights ever

JSX is the greatest airline of all time and the new app is perfect. Been a customer for 7 years and they keep getting better

Updated App

Your app is unworkable! Didn’t anyone from your company Try to book a ticket to see if the app works? It is ridiculous and really reflects poorly on your company and particularly on your IT department. I wound up having to call and speak with someone directly. To tell you the truth, that wasn’t a great experience either as the operator was talking through a headset, and I could barely understand her. Whoever heads up the department that’s responsible needs a needs to increase their level of professionalism.
Steve Simon
612–8 02–1930

Developer Response ,

We’re sorry to hear about your experience and appreciate you bringing this to our attention. We take feedback like this seriously and want to ensure we’re providing the best possible experience. Our team will be reaching out to gather more details so we can address the issue.

If you’d like to share additional information, please feel free to contact us directly at appfeedback@jsx.com. We truly appreciate your patience and the opportunity to improve.