Screenshots

Description

Charge your EV with Enel X JuicePass!
Take advantage of thousands of public points of charging worldwide or easily charge at home with the smart JuiceBox charger.

JuicePass app allows you to:

• Search and filter through more than 70.000 points of charging on a map or only see stations that work with your car.
• Choose different payment plans and methods for your account
• Personalize your experience with your EV make and model
• Reserve a public point of charging and find the fastest way to get there
• Simply manage your public and home charging sessions including scheduling
• Manage Notifications and get real-time updates about your charging status.
• Monitor and view detailed charging sessions history.
• Easily connect your home smart Juicebox to WiFi.
• Control and monitor one or multiple smart JuiceBox home chargers
• Share your JuiceBox with other EV drivers.

Download the app to begin your electric vehicle journey!

What’s New

Version 4.3.10

We update the app regularly to improve your charging experience.
Included in this version bug fixes and performance improvements.

Ratings and Reviews

3.1 out of 5
63 Ratings

63 Ratings

AJGT-0000 ,

How bad is this replacement for the old app?

Pretty bad, to be honest.

Why? Slow transitions between pages (that is, you’ll click a button and be treated to a several-second-long spinner as the app loads remote resources. Maybe its really great on Enel’s internal network, or anywhere in Italy? But on this side of the Atlantic, it really feels like slogging through mud to use. It makes for great screenshots, but the usability is poor.

Also, am I the only one who doesn’t understand the JuicePass Global Network screen? On my iPhone 12 mini, it only shows the legend, with no map or other way to interact.

Developer Response ,

Thank you for the feedback, we appreciate you bringing these issues to our attention. We will look into this further. For any information and assistance, please send us an email to enelxitalia.mobility@enel.com

ZiggyTheHamster ,

The old app was bad. This one is better and worse.

First off, I had to create a new account but it somehow still recognized my JuiceBox. This has got to be a security hole somewhere given how terrible the rest of the platform is. Second, this app definitely doesn’t feel like an intern made it anymore, but it does feel like nobody who uses EVSEs has ever tested it. It’s super confusing to set your plugged in % so that it smart charges. Did I successfully do that? I have no idea. If I don’t charge overnight, I won’t be surprised. Things that look tappable aren’t, and some things take you to unexpected places. I was excited that finally the app was replaced with something even partly decent, but unfortunately this is the same poor quality you’ve come to expect from EnelX, with a prettier UI library. I hope they fix this. Maybe have some UX interviews.

Developer Response ,

Thanks for your feedback. We are always looking to improve the experience for our users, so if there is anything specific we can look into, please contact us at support@evcharging.enelx.com.

cosmin10 ,

More intuitive than before

This new app looks promising. Better user experience than previous app, still needs some work but they are going in the right direction

App Privacy

The developer, Enel X srl, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • User Content
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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