Kaseya Fusion 4+
Get IT Done, Faster, On the Go
Kaseya International Limited
-
- Free
Screenshots
Description
Manage common IT tasks on your mobile device and get real time visibility into your IT environment. This mobile app gives technicians the workflows they need between Kaseya VSA and Kaseya BMS to get IT done, faster, on the go. Manage and resolve service tickets quickly from your mobile device with access to IT asset information in the palm of your hand. This application is for those who have Kaseya VSA or Kaseya BMS, or both!
Kaseya VSA integrated with BMS tickets on your mobile device, enables technicians on the move to quickly access asset and agent information on tickets. See the status of the agent and see what endpoints are online and offline, all while seeing the latest audit information about endpoints.
With BMS, create, view, assign, search, and update service tickets. You can capture notes, time entries and attachments such as photos all on your mobile device. If you have a service call associated with a ticket, you can find those tickets and see all details, such as this ticket requires a technician to go offsite which is great for both dispatchers and technicians. For IT Managers, get real time visibility into the IT environment by seeing ticket assignments, resolutions, critical tickets.
With VSA you can see recent events, like last time endpoint checked in. You can see agent and asset views and filter agents by views so you can filter down by agents. Filter by organization and machine groups for easy management.
Requires Kaseya VSA or Kaseya BMS
What’s New
Version 1.12.3
Bug fixes and improvements
Ratings and Reviews
Update
When are you planning on coming out with an update to this application? We have been using this application with our BSM and it is very, very limited at what we can do with this application on our mobile device. It almost appears this was just thrown together with very minimal features and published just so you could tell customers you have a mobile application that works with the software.
What is the road map for this application?
Excellent tool for MSPs.
I use this almost daily when out in the field. I can manage all of my client machines from a single iPad or iPhone. I occasionally have an issue where it will lock up during a remote session, but simply disconnecting and reconnecting to the client makes it work again. Hopefully this will be addressed in future releases. Other than that tiny issue, I am completely satisfied with this application. It’s the perfect tool for any MSP.
Misleading
You shouldn’t post images of features that aren’t implemented. It goes against Apple’s App Store review guidelines.
2.3.1 Don’t include any hidden or undocumented features in your app; your app’s functionality should be clear to end-users and App Review. Similarly, you should not market your app on the App Store or offline as including content or services that it does not actually offer (e.g. iOS-based virus and malware scanners). Egregious or repeated behavior is grounds for removal from the Developer Program. We work hard to make the App Store a trustworthy ecosystem and expect our app developers to follow suit; if you’re dishonest, we don’t want to do business with you.
Developer Response ,
We are republishing the images of the app to accurately reflect it's status and offerings to our user-base.
We have recently published our latest Fusion release which includes MFA, Agent Procedure Execution and Logs along with enhanced filtering capability. We are working towards Live Connect functionality as we speak (service and process management just to name one). We look forward to your updated review.
App Privacy
The developer, Kaseya International Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Contact Info
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Kaseya International
- Size
- 37.5 MB
- Category
- Business
- Compatibility
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- iPhone
- Requires iOS 14.0 or later.
- iPad
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © 2022 Kaseya International
- Price
- Free