KineMaster-Video Editor&Maker 4+

Hello! I am Ayesha, (call me Dawn), and I’ve been using KineMaster since I was nine. CapCut was stressing me out lately and it decided to try KineMaster again. Boy, was I disappointed. 1. THE STORAGE. I have never complained about the storage in Genisin, (I spelled it wrong), Roblox, and TikTok. this app is something different. Unlike, Roblox, TikTok, etc. this is an editing software, which is completely useful. and I was making my first “school slander” video, and then I was going to get a new clip until it said: “Cannot open because there is no storage” I tried it again and it still said it. when I tried it for the third time the whole thing just turned black. 2. The editing software is pitiful. So my little sister, Raina, is trying to learn how to “tween” on Gacha. As a previous CapCut user, this couldn’t be hard! It was easy…too easy. Where are the graphs?! it looks like I was a three-year-old animating. She tried CapCut and she was much more pleased when I gave her the tutorial. 3. The voices. The voices are just so weird. You can hardly do anything with them and genuinely hardly any of them are necessary. Like “Two-faced” who uses that though? 4. conclusion: so this app is terrible. KineMaster is supportive about its fan base so I’m sure they will update all these features in the meantime, try CapCut.

Hello, we apologize for the inconvenience! We appreciate your suggestions and have passed them along to our tema for their consideration. We are expecting to release Keyframe Graphs in a future update to the app. Regarding the storage space issue please reset the app (KineMaster app >> Create >> Settings >> Reset app). Also, please make sure there is enough free space on your device's internal storage. If the issue remains, please send us a screenshot showing the space available on your device's storage, a screenshot or screen recording showing the issue and an exported .kine file of an affected project: tap 'Create' screen >> Select the affected project by tapping (…) >> Export as .kine file. You can attach these to your message to our tech support team through the KineMaster app or if too large, you can upload them to Google Drive and send us a shareable link with access (right click on the file >> Share >> change from 'Restricted' to 'Anyone with link can access'). Please contact us via the KineMaster app >> Create >> ? >> Email Support. Thank you for using KineMaster.

Customer service is very friendly and willing to help but we were not able to figure out why the app wont let me open large video files. I was able to make one small video, but after that it refuses to open video files longer than a minute or so. I get the error message “Cannot add. Please free up storage on this device and try again,” despite my device (iPhone 13) having more than 100gb of free space. I tried the recommended steps to reset, delete & reinstall the app to no avail. Very annoying and unfortunate as I enjoyed using the app and looked forward to using it for many projects, I even bought Premium. I will have to cancel it unless I find a magical “fix”

Edit: I’m just going to blame the issue on the phone…the app works perfectly and customer support even reached out again later to really figure out what’s going on. It’s clear to me that there’s something wrong with the way my phone is using storage space and it’s tricking the app into thinking there’s none left. If I “add” many short pieces of video I can edit them into longer videos, so if I need to add 1hr or more of raw footage I just need to split it up a couple times. I’ll roll with that for now, hopefully it continues to work like that at least.

Hello, we apologize for the inconvenience and take this issue seriously! Following up on our email exchange, 
If you turned on Optimize iPhone Storage, we suggest that you try turning that off and switching to ‘Download and Keep Originals' then restart your device and wait a few minutes to try again to see if that resolves the issue. ( Run device settings >> Tap [Your name] >> iCloud >> Photos >> Download and Keep Originals ). If the issue still remains, we apologize for any frustration but hope you will get back in touch with us through our support email to help resolve the issue. For best communication you can reply back to the same email reply that you received with a screenshot of the above setting, or if no longer have that then contact us through the KineMaster app >> Create >> ? >> Email Support button at bottom. Thank you.

This app is great for beginner editors, and advanced. It has enough free content, you can use a lot of useful features without getting premium. I’m not saying you shouldn’t get premium, just that you don’t have to in order to enjoy using the app. This app is very easy to use. Most of the tools are pretty easy to figure out. Also, thank you creators for making the watermark transparent!

I’ve used this app about 2-3 years, and it is great! I highly recommend it! I’ve only had one issue with it in my lifetime. This was a reason that made a friend of mine quit using the app. The issue simply is, how do I know that the videos I make are 100% private? I’m slightly paranoid, and I wish there would be a way to be sure of my privacy. I had a friend who unintentionally shared a video using the app, and I’m not sure if any of my videos are actually private or not. I just wish to know if there is a way to be certain on whether I have accidentally shared my videos or not.

Other than the uncertainty of my video’s privacy, I love using this app! I have no other problems with it. If you think you should use kinemaster, try it! You’ll know whether it’s for you or not.

Hello, thank you for leaving a review for KineMaster. KineMaster does not save user project data. Users can voluntary upload their project templates to KineMaster's Mix to share with the KineMaster editing community as seen here https://www.youtube.com/watch?v=ErASsMkfPkA or share their saved project videos to connected app as seen here https://www.youtube.com/watch?v=zeB3nTGkS8c but these are voluntary actions to share and otherwise the user's projects remain private. If you would like to learn more about KineMaster's Privacy Policy, you can always review the app's Privacy Policy. To do so, tap the settings button (gear icon) at the top of the Create screen. Then tap Privacy Policy.

Thank you for using KineMaster,