Get the most out of your Klipsch earphones, powered monitors, and soundbars with Klipsch Connect!
Need support or have a feature suggestion? Please reach out to our Product Support team at: https://support.klipsch.com
Klipsch Connect™ works with T5-series True Wireless earphones, Cinema 600, 700, 800 and 1200 soundbars, and The Fives powered monitor products. You can easily personalize your experience by adjusting EQ, transparency, and ANC settings. You can also install feature updates, monitor battery levels, troubleshoot common issues, contact product support, and much more.
IMPORTANT FIVES UPDATE: If you cannot connect after you run the Fives Updater app, that means Step 1 did not complete successfully. Make sure to run the USB update. If you need help, we're here for you - please reach out to Product Support (link below) and we'll help you complete the update.
Features (availability varies by product):
• EQ Presets
• Custom EQ Adjustments
• ANC Level Control
• Transparency Mode & Level
• Dirac HD Sound
• Room Placement Control - a.k.a. "Bass Cut Mode"
• Dolby Atmos (tm) Sound Mode Control
• Night Mode and Dialog Mode Control
• Subwoofer Volume Control
• Bragi Moves & Sidekicks
• Battery Level & Status
• Quick-Start Guides & Product Manuals
• How-To Videos and FAQs
• Product Firmware and Feature Updates
• Product Registration
• Easy Access to Product Support
• Klipsch T5 II True Wireless ANC
• Klipsch T5 II True Wireless
• Klipsch T5 II True Wireless Sport
• Klipsch T5 True Wireless
• Klipsch Cinema 600 Soundbar
• Klipsch Cinema 700 Soundbar
• Klipsch Cinema 800 Soundbar
• Klipsch Cinema 1200 Soundbar
• Klipsch The Fives Powered Monitors
How to Access Cinema Soundbar and Fives Virtual Remote Capabilities:
Cinema 1200, 800, and 700
Virtual Remote Control and EQ features require the soundbar be running the latest update. This normally happens automatically when the soundbar has been connected to the Internet, either via Klipsch Connect or Google Home. If your device has not been connected to the Internet, please contact our Product Support Team for assistance. See details below.
Virtual Remote Control and EQ features require the powered monitors be running the latest update. If you have not updated your Fives already, please download the free "Klipsch The Fives Updater" app. This will walk you through the update process. After the update is complete, all future updates will come through Klipsch Connect. Our Product Support team can walk you through the entire process. See contact details below.
Please ensure you are running firmware version 31.0 or higher.
Need support or have a feature a suggestion? Please reach out to our Product Support team at:
• Added front-and-center firmware update notifications
• Added support for changing EQ even when no music is playing on T5 Series I and II
• Improved firmware update process
• Improved T5 True Wireless support
• Improved onboarding process when adding additional devices
• Updates to Cinema 700, 800, and 1200 virtual remote control
• Improved Wi-Fi setup support on Cinema 700, 800, and 1200
• User interface tweaks and fixes
• Updates based on user feedback
• Addressed "You must set a Peripheral ID" error message
Ratings and Reviews
Faith restored back in Klipsch
I had the same issue as the other reviews—I tried to update my headphones and the left one updated fine, but the right one got to 100% and then said the update failed. After that it completely bricked the headphone and wouldn’t even turn on. I was pretty upset since I spent good money on these and have been a huge Klipsch fan all my life.
I called support and they were super friendly and helpful. Even though I was out of the warranty, they offered to replace my headphones anyways. The thing that I did NOT appreciate, was the customer service rep saying that I caused them to brick, when I followed the app’s directions to a T. Regardless, they sent me a brand new pair, they updated fine, and I can now adjust the EQ. They sound so much better now that I can adjust the EQ. Thank you Klipsch for making things right.
App is ok, it’s the product itself that is horrible
So, just bought a pair of Klipsch T5 True Wireless earbuds. I’m a big fan of Klipsch, my home theater speakers are all Klipsch. I had no issues with the app installing, or getting stuck on permissions page. The problem I had was whoever designed the BT pairing scheme and firmware update scheme should be fired. No joke, you are supposed to pair and unpair the earbuds 3 times (with multiple power on and off of both earbuds simultaneously AND independently of each other) while also going back and forth from the app to iPhone BT settings to tell the phone to forget the device (again multiple times) I managed to get the right earbud to update, but the left earbud failed and bricked. No power on, no reset, would not even charge in the case. When trying the recommended re-sync between the earbuds (both in the case, press button 5 times each) the left earbud was SO HARD TO PRESS THE BUTTON that it snapped the earbud in half!!! Honestly, this is the worst product I have ever purchased from a respectable company, and I own lots of Microsoft stuff!
Klipsch...you need to bite the bullet, admit these products and software for them are complete crap, delete all the apps, and start all over again. I still like Klipsch, but I’m shocked they would put there name on garbage like this.
Developer Response ,
We're aware of the difficulty in updating some T5 Series I units. Please reach out so we can help. https://bit.ly/klipschsupport
Good, could be better
The new update takes this app from pointless to extremely convenient. The number one thing it’s missing is a power button built into the app. When I get done playing music over Bluetooth I want to be able to just press power on my phone instead of hunting down the remote to turn off the speakers (the same could be said for the lack of a physical power button on the speakers). More EQ presets would be nice, especially one for movies as many customers are doing a 2.1 system with these for their TV’s
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- User Content
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Klipsch Group, Inc.
- 89 MB
- Requires iOS 12.4 or later.
- Requires iPadOS 12.4 or later.
- iPod touch
- Requires iOS 12.4 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
English, French, German, Indonesian, Italian, Japanese, Korean, Portuguese, Russian, Simplified Chinese, Spanish, Traditional Chinese
- Age Rating
- © 2022 Klipsch Group, Inc.