KMS Mobile 4+

Absolute garbage

Downloaded the latest version and still won’t work. Deleted the app several times to reset and still doesn’t work. Agencies and companies need to know that this app is not reliable and will cause problems for management and staff. We’re mandated to complete the DTB’s and acknowledge the policy updates or be subject to discipline. The company claims to be aware of the problem but it appears nothing is being fixed. Time for everyone to move on to a new platform.

Developer Response ,

Hi! You are correct with everything you posted. We were aware and not particularly quick to address seeing how this response is coming months after your review. However, we have been able to pay more attention to the issues of previous versions of the app. I believe we were able to address most of the concerns that were resulting in experiences as you have had. Please try the updated app and if you run into issues we would like to work with you to specifically identify. Please do not hesitate to contact us at https://www.lexipol.com/customer-support/. Thank you!

Bookmarks Tab Won’t Load

Every time I log in it won’t load my bookmarks. It says ‘an error occurred while loading the bookmarks’. Only way to fix this is to delete the app and reinstall but once I reinstall, all of my bookmarks are gone. Then I go through and re-bookmark everything just to have the same error a few days later. Why can’t I create bookmarks on the website then have the app and website store my bookmarks whenever I’m logged in?

Same thing different day.

Here I sit again attempting to work on policies and DTB but can’t get into the app. However this time it’s a new problem. Now it’s just a gray screen. Usually it’s either part of the manuals or at least the front page where you can’t select anything.
With the gray screen I’m thinking Lexipol is going backwards here.
Did I say I’ve already tried the famous “uninstall and re-install” trick. 4 times.