LawnStarter for Providers allows lawn care providers to claim jobs, manage their schedules, and coordinate their crews. This app works in conjunction with LawnStarter's web platform, which allows lawn care companies to claim extra clients on their already existing routes.
This app uses background geolocation tracking to provide location data that can be interacted with on LawnStarter's web software. On this software providers can track and manage their fleet of individual lawn care crews in real time to see the current status of job completions for a given day. Historical location data is also provided on our web software to help providers make informed decisions about coverage areas and assign jobs in an order that optimizes crews' routes (Note: Continued use of GPS running in the background can dramatically decrease battery life).
We listened to your feedback and updated our app with new features and bug fixes.
Having trouble? Send feedback and questions in the app (Support->Message LawnStarter).
* Minor bug fixes and improvements
Ratings and ReviewsSee All
UPDATE: customer service and engineering teams were able to resolve the issue
I’ve signed up for LawnStarter as a Pro, but I have encountered several issues with the App and website. I’ve even called customer service a few times (they were very pleasant), but there has been no resolution. I can’t even set up my account due to all of the issues, and it is almost the start of mowing season.
I’ll change my review once issues are revolved; until then, my rating is a 1-star.
LawnStarter Team are not Lawn Pros
The people who work behind provider support have no idea what they are doing. Maybe someone just created the app and realized it works (duh) but has no idea about anything to do with the professional lawn industry.
When a customer signs up they have an option of choosing weekly or bi-weekly services BUT these services only include “basic” Mowing which means no bush trimming or weed control which as WE ALL know is very highly needed especially to maintain a great looking lawn. I have had customers complain because I wasn’t spraying for weeds or trimming the bushes, well duh!!! You’re not paying for it! But people think that these additional services are included when you hire a company (as they should be) and they are not wrong but LawnStarter doesn’t include that option when quoting the customer sadly.
Hopefully LawnStarter will give customers the option of adding weed control and hedge trimming with their future recurring services.
I also had a lawnstarter team member once quote $30 to customer for a nearly $200 job.
Another time a LawnStarter provider help member didn’t know how weed killer works. After the customer called to complain, He asked me when it was going to take effect when the job was done months ago lol!
On top of a lot of other things.
Lol oh well, this platform really helps with the bills though, so no complaints there.
This company has some of the worst customer service. They outsource the reps who work from home. The fees are ridiculous and you would be better served finding customers via Facebook marketing boosts rather than spending money on their fees. We found it was more cost efficient to cut ties with them.
Stay clear... the straw that broke the camels back if you will, was the last mow for a customer where it had to be double cut. Everyone knows the northeast was inundated with rain in spring of 2020. Every customer we mowed for the past week was double and/or triple cut. We placed a double payout request (which you can do). It was denied because of “insufficient evidence to support the claim”. We submitted pictures and explained the claim. We told them we don’t work for free. We are sure you don’t work for free either. DON’T USE THESE PEOPLE. You won’t make money.
- LawnStarter, Inc.
- 52.6 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2020 LawnStarter, Inc
With Family Sharing set up, up to six family members can use this app.