LawnStarter for Providers allows lawn care providers to claim jobs, manage their schedules, and coordinate their crews. This app works in conjunction with LawnStarter's web platform, which allows lawn care companies to claim extra clients on their already existing routes.
This app uses background geolocation tracking to provide location data that can be interacted with on LawnStarter's web software. On this software providers can track and manage their fleet of individual lawn care crews in real time to see the current status of job completions for a given day. Historical location data is also provided on our web software to help providers make informed decisions about coverage areas and assign jobs in an order that optimizes crews' routes (Note: Continued use of GPS running in the background can dramatically decrease battery life).
We listened to your feedback and updated our app with new features and bug fixes to help improve your workflow. To ensure you're able to see new jobs as they become available, make sure you have location services and push notifications enabled, and always update to the latest version of the app.
Having trouble? Send feedback and questions in the app (Support->Send Message to LawnStarter)
* Profile update flow updates
Ratings and Reviews
UPDATE: customer service and engineering teams were able to resolve the issue
I’ve signed up for LawnStarter as a Pro, but I have encountered several issues with the App and website. I’ve even called customer service a few times (they were very pleasant), but there has been no resolution. I can’t even set up my account due to all of the issues, and it is almost the start of mowing season.
I’ll change my review once issues are revolved; until then, my rating is a 1-star.
LawnStarter Team are not Lawn Pros
The people who work behind provider support have no idea what they are doing. Maybe someone just created the app and realized it works (duh) but has no idea about anything to do with the professional lawn industry.
When a customer signs up they have an option of choosing weekly or bi-weekly services BUT these services only include “basic” Mowing which means no bush trimming or weed control which as WE ALL know is very highly needed especially to maintain a great looking lawn. I have had customers complain because I wasn’t spraying for weeds or trimming the bushes, well duh!!! You’re not paying for it! But people think that these additional services are included when you hire a company (as they should be) and they are not wrong but LawnStarter doesn’t include that option when quoting the customer sadly.
Hopefully LawnStarter will give customers the option of adding weed control and hedge trimming with their future recurring services.
I also had a lawnstarter team member once quote $30 to customer for a nearly $200 job.
Another time a LawnStarter provider help member didn’t know how weed killer works. After the customer called to complain, He asked me when it was going to take effect when the job was done months ago lol!
On top of a lot of other things.
Lol oh well, this platform really helps with the bills though, so no complaints there.
This company owes me $$$
I am a provider and this company fails to acknowledge my requests to be paid on jobs that Ive completed. The customer has the ability to cancel their job at any time. Which happened to me as soon as I completed a job. As I went to invoice for completion the customer had cancelled. That left me with no access to the Job information and I can’t complete my invoice. LawnStarter won’t acknowledge or give me an answer about my issue. It is constant deflection on their part and I can’t believe how far out of their way they are going to not pay me for a job that had 2 separate “up-chargeable” extras (3+ hours) making the job worth almost $200 in extras. One of the extras was for an excepted quote that the customer had requested. DO NOT USE THIS APP. Providers will be abused.. filing civil complaint as we speak.
- LawnStarter, Inc.
- 48.9 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- This app may use your location even when it isn't open, which can decrease battery life.
- © 2019 LawnStarter, Inc
With Family Sharing set up, up to six family members can use this app.