LawnStarter for Providers 4+

LawnStarter, Inc.

    • 4.5 • 1K Ratings
    • Free

Screenshots

Description

LawnStarter for Providers allows lawn care providers to claim jobs, manage their schedules, and coordinate their crews. This app works in conjunction with LawnStarter's web platform, which allows lawn care companies to claim extra clients on their already existing routes.

This app uses background geolocation tracking to provide location data that can be interacted with on LawnStarter's web software. On this software providers can track and manage their fleet of individual lawn care crews in real time to see the current status of job completions for a given day. Historical location data is also provided on our web software to help providers make informed decisions about coverage areas and assign jobs in an order that optimizes crews' routes (Note: Continued use of GPS running in the background can dramatically decrease battery life).

What’s New

Version 5.59.1

We listened to your feedback and updated our app with new features and bug fixes. Having trouble? Send feedback and questions in the app (Support->Message LawnStarter)
Updates:
* Fixes an issue where some pros could not update a service recommendation

Ratings and Reviews

4.5 out of 5
1K Ratings

1K Ratings

ohhrichard ,

Good idea

UPDATE: customer service and engineering teams were able to resolve the issue

I’ve signed up for LawnStarter as a Pro, but I have encountered several issues with the App and website. I’ve even called customer service a few times (they were very pleasant), but there has been no resolution. I can’t even set up my account due to all of the issues, and it is almost the start of mowing season.

I’ll change my review once issues are revolved; until then, my rating is a 1-star.

troutsmasher ,

Constant issue with the app

I became a service provider with the app, first week went kinda smoothly. But then the app began to fail left and right. You need to upload before and after pictures for everything. Not an issue to do, but and issue to actually upload them. The app won’t accept uploading pictures, the app won’t let you submit bids for jobs. While that is all going on they penalize you for being late on your submissions. Went from a tier 1 provider with an excellent rating, to a week later take 2 ans my rating plummeted. None of which was in my control. If the app worked like they keep saying it’s going to then I wouldn’t have a problem. But the fact that they are penalizing you for issues that land and fall on their end is absurd. Can’t even begin to explain how much of my free ans unpaid time I spent emailing back and forth with the service representatives. Bottom line is they kept telling me after talking to them that the app would be fixed, when I would just encounter the same issues as before, with nothing being fixed. All the app did was penalize me for their issues ans sully my businesses name locally in the process. I might be willing to change this review if they ever get their ducks in a row, but I’m not holding my breathe on that one. Good luck to anyone that wants to work using this platform, expect to waste your time and not being paid to help develop their broke AF app.

u251 ,

Run!

If you are trying to run a legitimate business stay away. Every single property I have received has been under quoted by a large margin with no account for obstacles in lawns and slopes or anything else that increases lawn time. Square footage is just the starting point to quoting.
I showed up to one house that that was $30. It had a steep slope I couldn’t mow and a ton of other string trimming. Easily a $70-80 house. Spoke to customer support and they had the audacity to ask me to do the house anyway and dispute the payment later. No professional business works without guarantee of payment. I spoke to a manager and she openly told me they try to be cheap then she walked back what she said to clarify that it’s because the mowing doesn’t include chemical work. No lawn guy charges that low for not including weed control.
They are taking advantage of new providers that don’t know their numbers yet and they know it. Don’t support this business do your own marketing and your profit margins will be much higher. LawnStarter is by far the most expensive way to acquire a client given how big a slice they take. Run.

App Privacy

The developer, LawnStarter, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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