LawnStarter is the easiest way to order and manage lawn care with 24/7 support.
LawnStarter is the easiest way to order and manage your lawn care and lawn mowing. After downloading the app you can easily enter you address and immediately get pricing on basic services such as lawn maintenance, aeration, landscaping, and fertilization. Enjoy our 24/7 freakishly good customer service and top rated lawn crews. Considering any lawn care company who doesn’t have an average rating of 4.3/5 stars is kicked off the system it is no wonder why we are consistently the highest rated lawn provider in every city we operate in.
Make the switch today and have a great looking lawn without the hassle.
We listened to your feedback and updated our app with new features and bug fixes.
Having trouble? Send feedback and questions in the app (Support->Message LawnStarter).
* Bug fixes for service feedback
Ratings and Reviews
It’s convenient. The first few weeks I had it were relatively trouble-free. Easy to setup and has a relaxed approach to lawn care for people like me who can’t bother with mowing. However...
The first crew I had kept rescheduling over and over again (meanwhile my grass is growing to become an eyesore to the neighborhood). I finally confronted the crew about this and he said that the reason why was because they’re understaffed and stretched thin. I had my crew changed immediately and am waiting to see if more issues arise to make me terminate the service. Lawnstarter seems to be a fairly new practice and it’s clear they have lots to learn. They may improve but as it is now, I cannot recommend Lawnstarter to anyone else.
Worst service I’ve ever endured
I don’t even know where to start...I signed up for weekly service. The first time they came out the crew didn’t finish edging due to “equipment failure.” He said he’d come back the next day to finish and never showed. I figured not a big deal I have weekly service and he’ll be back in six days...16 days and an ungodly number of emails later, someone finally shows up at 6:30pm. He didn’t bring a bag even though they said he would bag my 13in grass clippings (which they tried to charge me $15 for), his mower didn’t work and he had to use mine and he obviously couldn’t finish because he ran out of daylight. I cleaned the grass clippings off the driveway and sidewalk myself. He did, to his credit, come back the next afternoon to finish, but had to edge by hand because his trimmer didn’t work. You can imagine how that looks. Their solution was a $15 credit towards my service...that’s not even a dollar a day between service dates and it’s most certainly not adequate for the level of service I received. And through all of this I don’t think I communicated with the same person twice. There is zero internal communication on their end when it comes to customer issues and accounts. And the app is unusable. Clunky, redundant and clearly no one pays any attention the the information they ask you to provide (except for payment information). @#^% LawnStarter!
P.S. I have NEVER left a bad review online until this encounter.
LawnStarter is a NonStarter: DONT DO IT
Update: they finally did send me a text. They said “I got permission to give you a mow for just $19. To accept this offer follow this link”. But the link just goes back to the sign up page. I texted. Waited hours, no reply. I tried to call the number, as it appeared to be local, but I got an automated recording. They have already lost my business before they even had it.
This “service” is totally bogus. Don’t waste your time.
Got an incredibly high quote- twice as much as I’ve ever paid for lawn service. And that was just for a basic mow. My yard isn’t even that big, but due to my asthma I can’t do it myself.
It gave me an option to speak to someone and said they’d call and email me ASAP, but a full day later- no contact. Now the app isn’t working. DONT WASTE YOUR TIME. The other reviews of people who had service were not so great either. A lot of inconsistency and poor work. Better off to hire the neighbor kid and just support local biz (of verified, well rated providers).
With Family Sharing set up, up to six family members can use this app.