iPhone Screenshots

Description

Lock & Alert puts you in charge of who can access your Equifax credit report, with certain exceptions.¹ Quickly and easily lock and unlock your Equifax credit report with a click or swipe, and we'll alert you to confirm its status.

• Lock & Alert is free for U.S. consumers — for life.
• Lock your Equifax credit report to help better protect against identity theft.
• Applying for credit? Click or swipe to unlock. Then lock it again.
• We'll alert you each time your Equifax credit report is locked or unlocked.
• If you have a security freeze on your Equifax credit report, you can use Lock & Alert to remove the freeze and lock your Equifax credit report. It's free to remove your freeze and replace it with a lock in Lock & Alert.
• Having trouble or need a quick answer? Get support and find answers to frequently asked questions.
• Sign in to the Lock & Alert app using Touch ID®, or enter your user name and password.

Note: You cannot use a TrustedID™ Premier or other existing Equifax user name and password to sign in to Lock & Alert. If you're using Lock & Alert for the first time, please choose Sign up.

Disclosures
¹ Locking your Equifax credit file will prevent access to it by certain third parties. Locking your Equifax credit file will not prevent access to your credit file at any other credit reporting agency. Entities that may still have access to your Equifax credit file include: companies like Equifax Global Consumer Solutions which provide you with access to your credit report or credit score, or monitor your credit file; federal, state, and local government agencies; companies reviewing your application for employment; companies that have a current account or relationship with you, and collection agencies acting on behalf of those whom you owe; for fraud detection purposes; and companies that wish to make pre-approved offers of credit or insurance to you. To opt out of such pre-approved offers, visit www.optoutprescreen.com.

What’s New

Version 1.5

This update addresses bugs and improves performance based on user feedback. Thanks for using Lock & Alert!

Ratings and Reviews

2.8 out of 5
196 Ratings

196 Ratings

Gonez12345678 ,

Forgot password end up with everything being locked

I forgot my password and tried to reset it. I followed the usually process ( taped forget password and provided my sensitive information ) just for it to tell me that “the information you entered is incorrect “. I contacted customer service which was pointless . I a foreigner answered who was hard to understand and didn’t really answer my question . Eventually I ended up locking everything not knowing what I’m doing. She said that there is a “maintenance period “ ?

So long story short fix your app and let people Recover their password and login .
Please and thank you

WinningWeinerDog ,

Can not login

I am fed up with Equifax’s Lock feature. I have setup my account and twice received approval of my password. I’ve tried logging from my iPhone both online directly to the Lock website and via this app and neither place can I even login. Online directly it just sits there with no message, no spinning no display — nothing. Using this app I get a login error 112 telling me to call customer service. Seriously people? Geez no wonder you had a data breach. Seems like everyone can get to my Equifax data except me!

Developer Response ,

We want to try and figure this out for you. Please drop us an email at lockandalert@equifax.com so we can look into it. Be sure to include your app store handle, a copy of your app store review and the email you used to set up your Lock & Alert account.

R&R&Emma ,

Don’t waste your time

I downloaded the app today. Put all my sensitive info in to signup. Got to the bottom of the page clicked on CONTINUE...and it doesn’t go to the next page. It went nowhere. I felt like I just sent my personal info into the dark web. I then went ahead and checked the reviews to find out if this is a scam app. Lots of one star reviews. It was my fault not checking the reviews first before downloading the app and putting in all my info. Lesson learned. Thanks Equifax, if that’s really who you are.

Developer Response ,

We want to try and figure this out for you. Please drop us an email at lockandalert@equifax.com so we can look into it. Be sure to include your app store handle, a copy of your app store review and the email you used to set up your Lock & Alert account.

Information

Seller
Equifax Inc
Size
96.3 MB
Category
Finance
Compatibility

Requires iOS 8.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
4+
Copyright
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

More By This Developer

You May Also Like