Download our new and improved app so that you have the best of Lowes Foods in the palm of your hand! Enjoy instant access to Lowes Foods to Go – our life-changing online grocery pickup and delivery service – along with all of the benefits of our Fresh Rewards program. You’ll also enjoy exclusive discounts and offers that you won’t find anywhere else!
Simply download the new app, log in, and start enjoying all of the great things you love as well as new features to make it even easier for you to enjoy Lowes Foods:
- New! You will be able to see a product’s aisle or department within your preferred store when viewing the product’s description page, making building lists and shopping in store even faster.
- New! A new barcode scanner allows you to scan any item to get details, nutrition, photos, store location, and add it to your order.
- New! The savings tracker will help you maximize savings through digital coupons and promotions. You can clip weekly Digital Coupons directly to your account and watch your savings grow in store and online.
- New! An improved Order Status feature will help you track the progress of – and even edit – your order, so you can plan your schedule better.
- Easily re-order your favorite items any time you need them.
- Be a “meal hero” with our exclusive recipes featuring interactive ingredients.
- Updates to discount visibility.
- Updates to list sharing.
- Enhanced linking capabilities.
- Additional minor defect fixes.
Ratings and Reviews
Miss old app…appreciate new features.
I’m not going to completely dis the new app. I enjoy the new look but really miss the features of the old app.
When my husband and I would shop we would build a cart based off of pre-made lists for weekly shopping and the cart would be organized by produce, dairy, canned goods, etc. The new app makes grocery shopping very difficult because it isn’t organized and things don’t appear in any order. I have a handmade list on google keep and organized my list the way the app used to be. It also used to be very easy that if I wasn’t able to make it to the store I could VERY EASILY switch my list over for pickup.
Also a couple of years ago I had to get a new rewards card and none of the items I have purchased over the last couple of years are saved in my lists. The data saved in the new app is from the rewards card I had years ago. This has been frustrating and really has deterred us from grocery shopping at Lowes. I could probably get help from customer service but this is something they shouldn’t have to deal with.
I appreciate the attempt at the new app and the interface looks great. However the user experience and changes made to the app were not made with the customer in mind.
Developer Response ,
We appreciate your detailed feedback. We wanted to check in and see if you've tried the app recently. We would love to hear how it's going with the changes we've made in the past few months. Feel free to reach out to us at email@example.com if you ever need any assistance.
Lowes Foods to Go- new app
The new app has made my shopping experience online and in store more efficient! I love that I can build a shopping list for in store shopping and it says exactly what aisle the item is on. This saves so much time! I also love the barcode feature, so when I’m out of an item I can scan it quickly before I toss the container and it’s in my cart.
Each item is also easier to add, delete, or write a note than the old app. I like how the notes are not saved from each purchase because I used to forget that I had a note in something that was usually a one time need.
The personal shoppers who make my orders happen are the best! No other grocer is this personalized and calls you to discuss any out of stock items and suggest alternatives. I love knowing that my shopper is an employee of the store who meets the Lowes standards vs. having no idea who my shopper is with other grocery fulfillment. I don’t know any other grocer who goes to the level of personalization and care for each order than Lowes
Foods to go.
If it “ain’t broke” …
I understand businesses and organizations need to refresh and update periodically, and typically I’m a big fan of eagerly trying something new, but the new version of this app is way too disorganized and frustrating. There are a LOT of reasons, but one big one for me- In the previous version, my cart was organized by type of item ordered: meats, deli, pantry, household products, etc. That allowed me to quickly see if I’d ordered something by mistake (think the Mega stack of Pringles vs. the original sized can. I don’t need both) I’m spending far too long just getting my order together, because now the cart displays in the order you added an item instead. There was very little advance notice of the change too. I was just locked out of my app one day. If there is no way to restore the previous version, I won’t renew my subscription. It’s a waste of time.
I will say this one positive thing though: my shoppers have all been wonderful, and this new version allows me to leave them a note.
App developers, instead of making such sweeping and poorly thought through changes, why not just add something as nice as a place to thank your shoppers to your original, easier, and less time consuming version?
Developer Response ,
Thanks for your feedback. We'd love to know if you have tried the app recently and your thoughts! Feel free to reach out to us any time at firstname.lastname@example.org
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- Lowes Foods, LLC
- 32.6 MB
- Requires iOS 15.0 or later.
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
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