Harris Teeter

Name: Harris Teeter
Rating: 4.5 (14805 reviews)
Author: The Kroger Co.

Neighborhood Food & Pharmacy

Free · Designed for iPad

15K Ratings
Ages

13+
Years
Category

Shopping
Developer

The Kroger Co.
Language

EN
English
Size

250
MB

- Mobile Pay is now accepted in store - 3 ways to shop online: Pickup, Delivery, or Ship products directly to your home - Leverage Start Your Cart to add to list or cart for 'Buy Again' and 'Recent Items' - Add to list or cart for My Specials, Weekly Ad, and Savings Alerts - Scan items in your pantry and add to list or cart - Add order notes/select preferred substitutions - Check-In via app with "On my way" or "I'm here" - Purchase HT Plus Membership - Access digital receipts for in store and online purchases - Same day delivery and pickup options - View your VIC card and enroll in e-VIC for personalized savings - View Savings to clip e-VIC digital coupons - View Fuel Points - Shopping lists improvements - Link your VIC card for Together in Education (TIE) contributions - Refill and transfer prescriptions to your pharmacy, schedule vaccine appointments

Ratings & Reviews

4.5

out of 5

15K Ratings

They fixed it! It’s back!
02/05/2023

Ldrath26
In May of 2022, I was sorely disappointed when changes to the HT app made it substantially more difficult to shop. I stopped using the app altogether and, if I’m honest, I started shopping primarily at other grocery stores because it was an easier experience with comparable products. On a whim a few weeks ago, I looked into placing an order with the HT app. Much to my surprise (and delight) I found that the app had been fixed and returned to its previous usefulness! I’ve shopped with it now several weeks in a row and haven’t been disappointed yet! The ease of clipping coupons, shopping the ad, building a cart for Express Lane pickup, and checking out can’t be beat. I also really enjoy the added savings incentives to buy ahead online. In this economy, I’ll take the savings wherever I can! Thank you Harris Teeter for fixing the app and once again providing an excellent customer experience! (Just please don’t try to change the app again!)
They fixed it! It’s back!
02/05/2023

Ldrath26

In May of 2022, I was sorely disappointed when changes to the HT app made it substantially more difficult to shop. I stopped using the app altogether and, if I’m honest, I started shopping primarily at other grocery stores because it was an easier experience with comparable products. On a whim a few weeks ago, I looked into placing an order with the HT app. Much to my surprise (and delight) I found that the app had been fixed and returned to its previous usefulness! I’ve shopped with it now several weeks in a row and haven’t been disappointed yet! The ease of clipping coupons, shopping the ad, building a cart for Express Lane pickup, and checking out can’t be beat. I also really enjoy the added savings incentives to buy ahead online. In this economy, I’ll take the savings wherever I can! Thank you Harris Teeter for fixing the app and once again providing an excellent customer experience! (Just please don’t try to change the app again!)
Carts
09/21/2024

Whitmeier
There seems to be two different carts that don’t sync. It’s very frustrating. If I “shop a deal” through the weekly ads tab then those items go into a tab that’s within the weekly sales tab window. But if I search for an item and add it to my cart, it goes into a different cart without the items from the weekly ads. Also, tonight the app kept “encountering a problem” and had to be refreshed constantly. Oh, and it never keeps me signed in or remembers my store. So I have to sign in and choose my store each time. It’s frustrating because I build my cart throughout the week as I think of things I need.***sept 2024 edit: it’s AWFUL. It makes me so sad because I love Harris teeter! Unfortunately, during the school months while I’m working, I shop mostly at Walmart because their app WORKS. I can spend 10 minutes on my recess break to place an order and the groceries are waiting for me at my door when I get home. It’s a shame because HT has better quality products and employees but the company is losing A LOT of money just from me because their app is useless. I encourage the app developers to look at Walmarts app and follow suit. Walmart functions, is easy to reorder frequent items, I can add something I forgot after placing my order, I get easy to use text notifications about substitutions and check in. But no app stands a chance if it doesn’t even work at the most basic level.
Carts
09/21/2024

Whitmeier

There seems to be two different carts that don’t sync. It’s very frustrating. If I “shop a deal” through the weekly ads tab then those items go into a tab that’s within the weekly sales tab window. But if I search for an item and add it to my cart, it goes into a different cart without the items from the weekly ads. Also, tonight the app kept “encountering a problem” and had to be refreshed constantly. Oh, and it never keeps me signed in or remembers my store. So I have to sign in and choose my store each time. It’s frustrating because I build my cart throughout the week as I think of things I need.***sept 2024 edit: it’s AWFUL. It makes me so sad because I love Harris teeter! Unfortunately, during the school months while I’m working, I shop mostly at Walmart because their app WORKS. I can spend 10 minutes on my recess break to place an order and the groceries are waiting for me at my door when I get home. It’s a shame because HT has better quality products and employees but the company is losing A LOT of money just from me because their app is useless. I encourage the app developers to look at Walmarts app and follow suit. Walmart functions, is easy to reorder frequent items, I can add something I forgot after placing my order, I get easy to use text notifications about substitutions and check in. But no app stands a chance if it doesn’t even work at the most basic level.
App isn’t an improvement. Each update gets worse
04/07/2024

Noelle1209
App still hasn’t improved. It is difficult to find your pick up order. You have to go through so many steps to find it, and it isn’t intuitive. Whoever is working on this app, obviously doesn’t do pick up orders. It used to be on the front page if you placed an order. Also, even though the store takes Apple Pay, it still isn’t an option back on the app. Apple Pay is much more secure. I don’t even think this app has 2 factor Authentication, which opens it up to peoples info being stolen. Please get a developer who actually does pick up orders in their own lives to improve this app. It needs A LOT of improvement. I don’t shop at Harris Teeter as much because of it. Previous:App improvements are terrible. Each update is worse than the previous. If you go to the savings part, and try to add things to your cart, it doesn’t add them to the app cart, it adds them to a different cart. It’s almost like the savings page takes you to Harris Teeter Website. The app was way better before. Also, it still doesn’t allow for Apple Pay nor does the app do two factor authentication. I’ve honestly stopped using this app as much. The Apple Pay is a big factor, as well as the savings issues. If Kroger Corp (who owns Harris Teeter) doesn’t update to the times, they will go away like Blockbuster and Sears.
App isn’t an improvement. Each update gets worse
04/07/2024

Noelle1209

App still hasn’t improved. It is difficult to find your pick up order. You have to go through so many steps to find it, and it isn’t intuitive. Whoever is working on this app, obviously doesn’t do pick up orders. It used to be on the front page if you placed an order. Also, even though the store takes Apple Pay, it still isn’t an option back on the app. Apple Pay is much more secure. I don’t even think this app has 2 factor Authentication, which opens it up to peoples info being stolen. Please get a developer who actually does pick up orders in their own lives to improve this app. It needs A LOT of improvement. I don’t shop at Harris Teeter as much because of it. Previous:App improvements are terrible. Each update is worse than the previous. If you go to the savings part, and try to add things to your cart, it doesn’t add them to the app cart, it adds them to a different cart. It’s almost like the savings page takes you to Harris Teeter Website. The app was way better before. Also, it still doesn’t allow for Apple Pay nor does the app do two factor authentication. I’ve honestly stopped using this app as much. The Apple Pay is a big factor, as well as the savings issues. If Kroger Corp (who owns Harris Teeter) doesn’t update to the times, they will go away like Blockbuster and Sears.
Update has made the app virtually unusable in many ways
02/28/2023

Moonstone*
So, I’m sure I’m just echoing other reviews at this point, but I wanted to give them time to iron out issues. Instead, the app has actually gotten less usable as the months have gone by. I can’t add sale items to my cart, searching items doesn’t always return what I’m looking for even if I know it’s there but does return a number of irrelevant items, and quite frequently the app won’t let me order items that I used to order all the time. That’s the one that’s really set me off. I can somewhat work around the other two (although it is extremely irritating and something I did not have to do with the previous version of the app), but I will do all of my shopping, get all of my things in the cart, go to place the order, and it will tell me half of them are not available. Even though I know my store has them. Things like HT milk. And there’s nothing I can do but try to find substitutes and replace them in my cart and hope it doesn’t give me that message again. I like my Harris Teeter, but at this rate I’ll need to switch stores just to get any sort of reasonable amount of groceries. I’ve got a perfectly good Food Lion and Aldi close by, and if this doesn’t get better, I’ll need to make one of them my primary grocery store instead.
Update has made the app virtually unusable in many ways
02/28/2023

Moonstone*

So, I’m sure I’m just echoing other reviews at this point, but I wanted to give them time to iron out issues. Instead, the app has actually gotten less usable as the months have gone by. I can’t add sale items to my cart, searching items doesn’t always return what I’m looking for even if I know it’s there but does return a number of irrelevant items, and quite frequently the app won’t let me order items that I used to order all the time. That’s the one that’s really set me off. I can somewhat work around the other two (although it is extremely irritating and something I did not have to do with the previous version of the app), but I will do all of my shopping, get all of my things in the cart, go to place the order, and it will tell me half of them are not available. Even though I know my store has them. Things like HT milk. And there’s nothing I can do but try to find substitutes and replace them in my cart and hope it doesn’t give me that message again. I like my Harris Teeter, but at this rate I’ll need to switch stores just to get any sort of reasonable amount of groceries. I’ve got a perfectly good Food Lion and Aldi close by, and if this doesn’t get better, I’ll need to make one of them my primary grocery store instead.

Welcome to our refreshed app! It is now easier to shop your go-to items, score savings, manage your health and search for what you need. Thanks for shopping with us! We value your feedback—if you need help or have a suggestion, please contact our Customer Service Center at 1-800-432-6111.

Version 88.1.1

Nov 18

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