Looking for a faster, easier, more rewarding shopping experience? Save time and money with the Smith's app. It puts convenience, savings and rewards at your fingertips. Simply download the app, create an account and link your Fresh Values Rewards Card to access all these great benefits:
· Create and track Pickup, Delivery and Ship orders right from the app
· Shop an extended aisle of 1,000s of products from our trusted third-party sellers
· Use Kroger Pay at in-store checkout – one scan applies your Fresh Values Rewards Card and payment
· Easily build your online shopping list, and use it to shop in-store or to place your online order
· View your weekly ads and quickly add sale items or specials to your shopping list
· Clip digital coupons and use them to save in-store and online
· Get Cash Back deals to earn money on items you already buy
· Discover even more savings with exclusive promotions, personalized offers and bonus rewards
· Refill and track the status of your Smith's Pharmacy prescriptions directly from your phone or tablet
· Check your fuel points
· Use our locator to find the closest store or Fuel Center
· View your purchase history and use it to easily reorder your favorite products
· Add your Fresh Values Rewards Card to Wallet for iPhone.
To use the Smith's app, you'll need a Smith's digital account. You can create one and link your Fresh Values Rewards Card through the app. Don't have a Fresh Values Rewards Card? You can add a new one when you create your digital account.
Thanks for shopping with us. In this update, we’ve fixed a few bugs and made some general improvements. We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377.
Ratings and Reviews
I work full time and am a single mom and this concept is brilliant! It’s easy to order and easy to pay. After my first initial ordering the app saved my most ordered items for me to refer back too- I use to do 100% of my grocery shopping at Safeway but I completely do my food shopping at Smith’s - Safeway will definitely need to step it up. For the most part there has been no issues when I revived my order- with the exception of the items they didn’t have which you can substitute. When your order is ready you simply park in the designated area- give em a call and they will literally load up your purchase without you ever having to leave the car. I guess this will jeopardize me meeting the love of my life in the produce isle but it’s worth the risk. Small tip- you need to give them time to get your order together as well as other orders so you need to order a few hrs ahead to get the time you want- I usually order 1/2 day to a day ahead of time. Give them a try- the first 3 orders are free and after is about a $5 fee.
This app is way too complicated
I have never had so much trouble trying to order groceries online. Somehow when I went through the first time selecting items to buy for a pickup order, it created a list instead of actually putting the items in my cart to buy. After wasting several minutes searching the app to find the actual shopping cart, I had to go back and individually click on each item in my “list” and add it to the cart. Then I lost the cart again (why is there no obvious “here is the shopping cart” icon on the main page? And why did it default to making a list instead of putting stuff in a cart?) and had to search around to find it to check out. For some reason two of my items were in a shopping cart to ship items to my home, while the rest of the items were in a shopping cart to pick up from the store. I never saw when selecting items where I apparently chose one option or the other. I wanted to rip my hair out in frustration by the end of this experience. I have never had so much trouble just trying to buy groceries. Please make the actual purchase of groceries more straightforward and hide away all the other functions (like making lists) somewhere where people who don’t care about them won’t accidentally stumble upon them when trying to actually buy items.
Steals card info
Only way to use delivery is to allow them to keep your card info on file. Ripe for hacking theft. This company has no respect for customer security.
Update: used this app twice for grocery delivery. OMG I can’t go ANYWHERE on line without being spammed with their ads for store and items you bought through this app. I called customer service to complain and put a stop to it, their response was it was my fault and I must have looked up those items and store online. (I didn’t) It’s insane. They will NOT allow you to opt out of their marketing and marketing partners. You are just at their mercy as they sell/share your data to every scum bag marketing partner. These people are why ad blockers are so necessary for everyone. ABSOLUTELY NO RESPECT FOR CUSTOMER PRIVACY!
Update, I do really like the local manager of the local store. Kroger still will not let you opt out of targeted marketing. I can’t go anywhere on line without being completely SPAMMED by ads for items I bought on this app. I had to put on extra ad blockers because of Kroger. Shame as that hurts innocent parties from getting ad revenue. At least I don’t have get slammed constantly to buy things I already bought. Staples pulled this on me. I went from spending a lot to spending zero over this kind of parasitic behavior.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Contact Info
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Search History
- Usage Data
- Other Data
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Health & Fitness
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- The Kroger Co.
- 193.7 MB
- Requires iOS 14.0 or later.
- Requires iPadOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- 12+ Infrequent/Mild Alcohol, Tobacco, or Drug Use or References
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2022 The Kroger Co.
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