Safeway Deals & Delivery 4+

Love our local Safeway on Leslie in Richland WA. I can always count on a clean store with fresh product and friendly helpful staff. If it's a busy week I can buy my fruits and/or veggies already cleaned and packaged, some with extras like whipped cream in some of the mixed fruit containers or flavored butter pats in the veggies. If it's a quiet week I can pick my veggies out from clean/fresh product and clean/prep them myself. The store packaged dinners are the bomb and the crab stuffed salmon is our favorite. The store brand choices are varied and I've never been disappointed when I try one and some have become staples. The bakery always has lots of fresh choices to tempt you with and the flowers are some of the prettiest arrangements in town. The meat counter has some of the best seafood in town and lots of bbq ready choices to pick from. All of this AND the single best Rewards program I've ever been a part of. The 4U coupons are always items I actually regularly purchase and also includes coupons for their brands AND brand names. The reward points given for purchasing groceries you are buying anyway are the cherry on top. Safeway is the only way to shop for everything you need. ❤️

Used to be great and functional, now it’s full of bugs, extremely laggy and very difficult to use because it’s CONSTANTLY “loading”. Often will display or input wrong number of items, sometimes deletes your entire cart. No longer allows you to include specific notes per item. Replacements cannot be listed as multiple, for example if you want one big item and two of the same thing in the small package would be equal you can ONLY select a direct replacement like “instead of one large you get one small” where it should be “instead of one large you get two small” but there’s no way to specify that. Buy some get some free is almost NEVER applied or picked up, if a melon is buy one get one free, you order one you will NOT get the free one and there’s no way to leave a note as a reminder for your shopper you get a free item, if you order two you will get two pay for both and not get two free. Unfortunately I’m stuck using this app as it gets worse and worse, hopefully they figure it out and get it back to how it was before. Also now they subsidize their driver with a tip, I already pay a fee for this service so between the fee and the new drivers tip you rarely save money, any money you do save is usually less than the tip they want you to give your driver, Safeway should pay their drivers fairly and stop asking customers to do it for them, when they already pay an additional fee for the service.

I love a lot about this app and it’s so helpful and I’m so grateful they’ve made this. I use apps for other grocery stores too. So with that in mind, there are a few features I’d love to add to truly make this app a 5 star app. First off I think I should be able to look up items in the store easily using a search function in the app. I do like like how the app seems to change function a bit when I enter a Safeway or Vons store. Also when you scan a product there should be similar product recommendations that pop up as well, even companion products. Buying hot dogs? Suggest to me that I might need mustard and buns and what aisle in my store I can find those in. That’s extremely helpful. Also include the ability to add to my shopping list from the suggested items. Also club cards are connected to phone numbers. Usually a cell. Ask me permission to send text messages and offer me a dollar off coupon for signing up for texts. When I’m in the app creating my list send me a text message asking if I’d like to have those items delivered for free. That would be amazing. These are functions that would be helpful and also beneficial to both the customer and the store because it will retain better that customers business. Why go somewhere else when I have all my needs met in one place? It would be brilliant.