Screenshots

Description

Looking for a faster, easier, more rewarding shopping experience? Save time and money with the Ralphs app. It puts convenience, savings and rewards at your fingertips. Simply download the app, create an account and link your Rewards Card to access all these great benefits:

· Create and track Pickup, Delivery and Ship orders right from the app
· Shop an extended aisle of 1,000s of products from our trusted third-party sellers
· Use Kroger Pay at in-store checkout – one scan applies your Rewards Card and payment
· Easily build your online shopping list, and use it to shop in-store or to place your online order
· View your weekly ads and quickly add sale items or specials to your shopping list
· Clip digital coupons and use them to save in-store and online
· Get Cash Back deals to earn money on items you already buy
· Discover even more savings with exclusive promotions, personalized offers and bonus rewards
· Refill and track the status of your Ralphs Pharmacy prescriptions directly from your phone or tablet
· Check your fuel points
· Use our locator to find the closest store or Fuel Center
· View your purchase history and use it to easily reorder your favorite products
· Add your Rewards Card to Wallet for iPhone.

To use the Ralphs app, you'll need a Ralphs digital account. You can create one and link your Rewards Card through the app. Don't have a Rewards Card? You can add a new one when you create your digital account.

What’s New

Version 41.0

Thanks for shopping with us. In this update, we’ve fixed a few bugs and made some general improvements.

We value your feedback, so if you need help or have a suggestion, please contact our Customer Service Center at 1-800-576-4377.

Ratings and Reviews

4.7 out of 5
43.7K Ratings

43.7K Ratings

Sleepy_Br0wn ,

Once you become a regular customer it’s hard to change.

I’ve always been a Ralphs shopper and don’t like when I have to go to Vons, and Vons customers don’t like Ralphs, strange since they’re both similar, and stores like Albertsons carry more sku’s so they have a better selection, but I still prefer Ralphs, go figure. People follow their habits, and for some reason grocery stores are extremely habit forming. When Albertsons bought Lucky they changed the name of the stores, causing a good percentage of them to go out of business, because people hate switching grocery stores. Nowadays, when a grocery store buys out a competitor, they leave the competitors name on the buildings, they’ve learned. So I give a five star review out of default, whether they deserve it or not, because it’s the only store I shop.

G Hour ,

Using this app since it started last year of 2020

So far it’s been great! The app itself is good, it allows substitution, the cons is that not all items available through the app. As for the Kroger/Ralph’s support team, they are very responsive when instacart drivers dropped off at the wrong address or if the items did not meet expectations. As for Instacart, not all deliveries are equal, some will go way beyond my expectations and others.. well let’s say I got a bag of 10 cherries, a rotten cantaloupe and my kids were sad because of the delivery was missing Kinder Joy treats (that I was charged for!)... That was probably only 3% of the deliveries so far. Ratings are important so if they didn’t meet expectations please make sure you are honest about it, I notice the quality of deliveries tend to change as they weed out the bad apples and adjust their service to meet the needs of their customers. Thank you for keeping us safe at these times!

Gem- ,

Recent updates are problematic

I really enjoyed using the list function in the past because it sorted items by location and was really useful...but now if I make my list at home or on the go, for some reason, my list disappears once I close and restart the app. I’ve take to adding items I need to my cart to preserve my list but this is tedious and doesn’t give me the great functionality of that the actual list provides when it is working correctly.
Also, I will second those reviews that have said to please get rid of store mode. It interrupts my use of the app and I don’t really understand the point of it. Searching for individual items has become problematic as well with recent updates and I have having to tell the app with every search for every item whether I want to search for all items ( I presume for shipping??) or in store. I’m hoping some of these problem will be fixed with the next update. Prior to the recent set of updates I really liked this app.

App Privacy

The developer, The Kroger Co., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Health & Fitness

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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