Smart & Final 12+

I have read most of the comments regarding the app. I agree 100%. I stood on the store 20 minutes trying to log in. I changed my password five times in each time it said it wasn’t the correct password
I finally gave up and started shopping. I was able to clip the coupon in a different area but it was a online or delivery thing. I asked for help at the checkout they don’t know how to run the app so I had to pay full price for different things that I went there specifically for. Then once I checked out, stood over to the side and tried three times again to login so I could maybe get my credit for the food that I had bought and the items but again I keep getting nothing I can’t. She goes where you’re on the website and not on the app. I’ve deleted the app I’ve rebooted the app I’ve re-created and re-registered and it is still impossible so someone needs to work on your app because I used to love going in there that you didn’t have to do all this work and now it’s a pain in the you know what so please someone work on this so we can continue to have a good quick and easy way to check out without wasting our valuable time and yours

I haven’t been able to access the ad since I’ve had to change or reset my password and in doing so I’ve had to redo and redo and redo! And it’s never been completed. So then I tried to read your ad, and why it disappears beats me! I always like to shop in the store because of it’s convenience but if I can’t even sign in, it seems useless to continue! No explanation as to why I have to reset my password, which doesn’t get accepted and I cannot tap on the ad to creat my list! If this was to improve the running of the store, I can guarantee you I won’t be shopping there anymore! I have wasted 45 minutes to an hour, trying to access your ad as well as being able to sign in! What’s wrong with my old password? And how does this new system assist me? Since I can’t access my coupons because I can’t sign in I find no need to continue shopping in the store!

I’d like to request 2 things. First, can you make the shopping list more user friendly by allowing the user to sort the list by category? It’s so much easier to shop in store when everything is grouped in the way that we shop…..by category/department. Even the ability to manually move items up and down the list would be ok. Secondly, please redesign the list so that it’s more compact. Allowing the user to see many more than 2 items on the screen at a time.
Also, Thank you for adding the ability to add items to my list from the ad. That was very much needed. I also appreciate the app letting me know if there’s a coupon available for items I’ve added to my list. That is a huge convenience especially with the inflation we’re having.