We’re making shopping easier for our customers all the time with the Belk app. Here’s how:
Even More Choice
Having a little trouble in the dressing room? Find more fits & sizes in the latest styles easily in our app. Plus, shop a wider selection of designer shoes & handbags, and the best in beauty & fragrance. You can even save your favorite products to purchase later.
Create and manage your Registry easily inside the Belk app. Browse and add items from your favorite brands, or scan and add to your Belk Registry from your smart phone. You can also maintain multiple registries and quickly update your gift list.
Never Miss a Deal
Get push notifications on your phone & be among the first to shop great deals for yourself and family, or save with our latest coupons. You can earn Belk Bucks when you shop in the app, too!
Manage Your Rewards
Manage your Belk Rewards credit card account easily from the app. Plus, see how many Belk Reward Dollars you have available to spend and apply them easily at checkout.
Easy Checkout for All
In too much of a hurry to log in? No problem. Checkout in the app is now quick and easy for everyone.
Free Store Pickup
If you have to have it today, you can! Shop the app and choose in-store pickup on select items. Your purchase will be available at your local store within a few hours – for free!
Welcome to Belk. Happy shopping!
Thanks for using the Belk app! We love making things easier for our customers. Here are our latest updates.
• See the price with coupon for each eligible product before you put it into your bag.
• Improved the “Shop” screen with a new design.
• Updated the look of the navigation icons and buttons.
• Search bar is now easier to find.
• Better filtering options for clearance and sale items.
• Improved search and shop speed.
• Bug fixes.
We’d love to hear from you! Please take a moment to rate us and leave us feedback. Questions? Contact us at Belk_Customer_Care@belk.com and we’ll be happy to help.
Ratings and Reviews
I love shopping with Belk. They offer a better selection of gift items at great prices versus the everyday department stores. I was able to shop for unique baby shower gifts for my new grand daughter, and even found adorable mermaid items that I hadn’t seen anywhere else!
Shopping from my phone through the app makes shopping a breeze with my busy “no time to rest” life.
Belk also has some of the best coupon deals I’ve found anywhere! They are always helping to save rewards card members even more.
Developer Response ,
Thank you for your review. We are so happy to hear you enjoy shopping at Belk and find shopping on your Mobile App a breeze with your busy lifestyle!
Disappointed yesterday when I ordered 2 pair of jeans for my son. Put in a size that would have fallen to his knees for 1 pair. Called customer service. Listened to music for a while-understandable. Then recording suggested going to Belk credit and sending an email. I did; explained my error, asked if they could change the error to the correct size. This was within 10-15 min of checking out. No one had started working on order yet. Received a response that “CUSTOMER SERVICE” was not allowed to make any changes to orders. I could understand if I hadn’t signed in to my account with 2 step identification or if my request was going to change the total that needed to be paid. Very frustrating.
Also, I have spent a pretty good chunk of change at a Belks online. Somehow, even though my total is well above amount needed to use coupons; every time I tried to use any coupons I got $0.00 off-very different from when I shop in the store.
This is the 1st time I have had these issues when using the app.
Not easy to enter coupons
I tried for several days to place an order but the discounted price would not show up on the order list. It also wouldn’t take my birthday coupon. I tried several times, I called customer service 3 times and one person suggested I try on a desktop computer and the other two had no clue. I tried emailing a request for assistance and got back a message suggesting I call customer service. I never got the order to go through though the polite service reps all agreed the items were showing as “on sale” and there must be a glitch. I did not get to use my birthday discount nor access the sales. ☹️ Very disappointing! I have used the app before with no snags so it does work- they just need a plan for when it doesn’t. Apps are not helpful if they don’t work. I like Belk and their quality items.
Developer Response ,
Thank you for your review. We are sorry to hear you were unable to place an order with the sale price or your birthday coupon. Please consider giving us your Belk.com Order Number so we can look into this issue further for you and escalate this to upper management for assistance.
With Family Sharing set up, up to six family members can use this app.