Doing It Right for Less is Just a Tap Away.
HOME IMPROVEMENT AT YOUR FINGERTIPS
Whether you’re a Pro or a have a DIY project on your mind, you can search and shop thousands of products like kitchen appliances, paint, lumber, tools, outdoor power equipment, grills, outdoor furniture, flooring and more— anytime when you’re on the go. We’ve also included larger, zoomable images and 360° spins so you can see every last detail.
WHAT YOU NEED- FASTER
We have clearly marked aisle and bay information right on the list page, so you know right where to go when you’re in a store. Plus, check the “in-stock” box to only view items that are available for pick up. If it’s not there, no problem. Check other stores with just a tap.
Locate the store that’s nearest to you along with the phone number, address, directions and drive time estimates. Then, select your choice to get accurate inventory, product locations and pricing*.
*Remember to allow location services to get the most optimized experience possible.
Messages with special coupons, deals and exclusive promotions come right to your Inbox to help you get the best price, every time.
We’ve always got great deals. Check the weekly ad for your selected Lowe’s store right on your phone. View the flyer page by page or by department, it’s that easy.
CUSTOMER RATINGS AND REVIEWS
Read what others are saying. See reviews and star ratings for thousands of products. Plus, you can write your own reviews and upload images right in the Lowe’s app.
COMMUNITY Q & A
Before you buy, make sure a product is right for you. Ask questions and get answers directly from manufacturers or previous customers. You can also browse questions or answer ones for others.
Add any product to your Saved Items List and never forget what you need again. Tap the heart on any product page, scan a barcode in the store, or add notes to your list—no sign in required.
ORDER HISTORY & DIGITAL RECEIPTS
We make paper receipts a thing of the past. Search order history for specific items you’ve purchased and access entire transactions right on your phone.
APPLE WATCH OPTIMIZED
Add your virtual mylowes card to your digital wallet, keep track of your favorites on your Quick List and find your closest Lowe’s store.
Mobile Check In
Now, when you choose Store Pickup, you can let us know you’re headed to the store! We’ll be ready when you arrive to get you in and out, fast. We'll be rolling this out over time, so keep your eyes open for it!
Virtual View in Space
New augmented reality lets you see products in your space, to scale, before you buy. Simply scan a surface area using your phone's camera, then virtually place your item!
Contactless Lowe’s Advantage Payment
Use a barcode to pay in store– instead of your physical Lowe’s Advantage Credit Card. Find your Contactless Payment barcode in the Lowe’s Credit Card Services under the Account tab.
*First-time users may be asked to log in with their Lowe’s Advantage credentials.
Also in this release, we’ve fixed bugs and have done some overall housekeeping.
Ratings and ReviewsSee All
Decent - Needs UX Improvements
On my iPad, I can tap “Shop > View All Departments” and then I can tap into a specific department. If I need to go back two or more levels, I have to swipe from the left edge of the screen or tap the “Back” button. Doing this goes all the way back to the beginning. So if I’m looking through categories more than 2 selections deep. Example = I browse to: 1) Outdoors > 2) Outdoor Tools & Equipment > 3) Lawn & Garden Hand Tools > 4) Rakes & Pitchforks > 5) Lawn & Leaf Rakes. I don’t see what I’m looking for, so I want to go back and select “Digging Tools” (level 4), I have to select “Back” and start all over and go back through the entire navigation path to get to “Digging Tools”.
When I select “Back”, it should back up to one level higher in the navigation not start over completely. This makes browsing the different categories VERY difficult and non-intuitive. The app seems to be more designed for someone that KNOWS exactly what they’re looking for rather than someone who is browsing to see what Lowe’s offers.
I’d also suggest making the setting “Available Today at <Store Name>” a sticky toggle switch so that a customer doesn’t have to keep turning it on in every single category. It just gets annoying to have to keep turning this on over and over again.
Up until this time I was a very satisfied Lowe’s customer.
If you are ordering on-line why do you have to specify for EACH item, either pick-up or ship to. If you start out with delivery to home address, why can’t it be that for all. Why denote for each individual item? I understand if there are chemicals involved, then note on the item, “NOT AVAILABLE FOR SHIPMENT”?
Last week I was given a scolding by the Lowe’s cashier at the store while purchasing some paint that I should NOT be at the store during this virus outbreak. So taking notice to stay out of the store, during this pandemic, I ordered items for the “first” time on-line and low & behold that the 3 items were for pick-up at my local Lowe’s. I did not want to go out in the public at this time. I then had to pick up 3 out of the 5 items. So now I have to go out to pick items I had “thought” would be shipped to me. When I picked up the items this past week, your employee could not explain why I had to pick up those 3 certain items. Your system could use a bit of logic for the everyday person. Keep it under the KISS principle.
Was a great app.
I did enjoy using this app. But there are two issues that need to be addressed. Wi-Fi needs improvement. Always having problems connecting while in the store. And when I am able to connect the speed is extremely slow. My cellular data speed is 50 times faster than your Wi-Fi I see other reviews with the same issue. It makes it hard to use your app while in your store. I do not get a good cellular signal while inside your store so I try to use your Wi-Fi
The other issue is the in store map location. The app used to show a map of where the item is located. Now it doesn’t AND the aisle numbers have changed on your app and they are WRONG. I looked up an item and it said aisle 98. Aisle 50 is the highest number in that store. Store #35 is the store I am talking about.
Someone needs to wake up and join the rest of the world. You have the potential of having a great app but you need to fix your store Wi-Fi speed and connection issues along with your item locations and in store maps. The later used to work great. Not anymore.
- Lowe's Companie's, Inc.
- 126.3 MB
Requires iOS 12.0 and watchOS 5.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- © 2019 Lowe's Companies, Inc. All rights reserved. Lowe's and the gable design are registered trademarks of LF, LLC. Item availability and price may vary by location.
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