Lulus 4+

Chic and Beautiful!

Well done, Lulus! Beautifully styled, excellent functionality, and overall just a seamless user experience so far. Ordering was fun & easy (watch out bank account)! I love having the ability to shop at my fingertips, instantly recall past order details, and browse current available promos, filter for exactly what I’m looking for or casually browse otherwise. All in such a stunningly chic app! This is my favorite new app & has easily bumped Lulus to #1 as my go-to place to shop for affordable, quality, on trend styles <3

Prices items in your cart higher than listed

When you add items to your cart and go to check out it will say a higher price subtotal. For example, I added a shirt that was $36, when I went to check out the total price was $65. I tried deleting and re adding the shirt to my cart, closing the app, updating the app, no matter what the subtotal was always $65 even though the shirt, even in my cart, said $36. I gave up on getting the shirt after reporting the issue and not hearing back. I tried getting two more items and it was the same thing. I’m not sure if they are aware of this and trying to see if people will not notice that they are charging way more than the listed price, or if it’s a problem they are unaware of. I know this has been going on for over a week so I wonder how many people are not paying attention to the sub total and not realizing they are paying double the price than what is listed for some items.

Developer Response ,

Hi there! I'm so sorry you're experiencing an issue with check out. This issue was reported to our development team for further review. We have also reviewed all orders placed through our App and confirmed no one has been overcharged. It does appear to be an issue with what is reflected to you in check out, rather than what will actually be charged to your card.

Please know we're looking into this issue with urgency! If you ever need assistance placing an order directly through our website in the meantime, visit lulus.com/contactus for ways to get in touch. Thank you again for sharing your feedback and enjoy the rest of your day! XO

I love lulus

I love lulus, so having an app is fun. It’s fairly similar to the site, but you can save information regarding your account and discounts more easily, in my opinion. The reason I didn’t give it 5 stars is just because there are some small bugs they should fix. Sometimes when I’m scrolling and want to preview a color, those little buttons don’t work correctly. Also, sometimes on the product page other color options don’t always show as an option. It’s just some small stuff I’m sure they will refine over time!