Lyft 4+

Public Ride Sharing & Travel

Lyft, Inc.

    • Free

iPhone Screenshots

Description

Get where you’re going with Lyft.

Whether you’re catching a flight, going out for the night, commuting to the office, or running errands in a rush, the Lyft app offers you multiple ways to get there.

EASY TO USE
Enter your destination. See your route and ride cost up front. Choose Priority Pickup to get going quick. Boom. Done. Simple

CHOOSE YOUR WHEELS
Choose from Wait & Save, Priority Pickup, Bikes & Scooters, Lyft XL, Lyft Lux, Transit, or even Rentals.

AFFORDABLE RIDES
Our Wait & Save option helps you get around for less. And you can find the fastest public transit routes, too.

* Lyft ride types may vary by region. Check the app to see what is available in your city.

Prices vary based on market condition.

By downloading the app, you agree to allow Lyft to collect your device's language settings.

What’s New

Version 15.53.3

Thanks for using Lyft! We update our app regularly to make your rides even better. Every update of our Lyft app includes improvements in speed and reliability, as well as bug fixes and performance improvements. As new features are released, we’ll highlight those for you in the app.

Ratings and Reviews

4.9 out of 5
14.1M Ratings

14.1M Ratings

Groenlo ,

Good service, good app with one major flaw related to time zone adjustment

My experience with Lyft service so far is very good. The drivers have all been very courteous and professional, and the cars have been clean and comfortable. The app is generally very intuitive and easy to use, with one major exception: if you are scheduling a pick up in a time zone different from the one you are in when you are scheduling the pick up, Lyft will modify the pick up time according to the difference between the two time zones.
I recently traveled from mountain time to central time and selected a pick up time of 9:40 PM at my destination. Lyft adjusted the pick up time +1 hour. This left me waiting in the airport and parking garage for about an extra 40 minutes. It would have been longer, but the driver was early, thankfully.
Lyft should schedule rides according to the times the riders request in the time zone of the pickup. Obviously.
I can’t imagine what their logic is, adjusting the time zone in the way that they do. This is not consistent with travel time notation used by airlines, or any other transportation service.
You can see the modified pickup time in small print on the page where you select the type of service. Watch carefully.

R Deal ,

Unable to Report Being Dropped at Wrong Location and More

Unable to share my exact issue with customer support, so I am putting it here. My home address is not mapping to the proper location, so drivers are going to the inaccessible gate on the wrong side. When you are blind and cannot see where they are going, especially if the driver is deaf or doesn't speak your language, it makes it impossible for them to know where you need to go and unsafe for me as I am being dropped at the wrong location. The app is not giving me a way to report this specific issue. As a blind user, accessibility is a big deal to me. This app in terms of accessible components is actually quite good. My issue is this. They encourage users to upload a photo so the driver knows who you are, I can't see them being totally blind, so I don't have such an advantage. They say verify the license plate of the car, again great if you could see it. They really need to come up with a more creative solution that helps us blind users. As a side note, users should be given a language option for their driver, Spanish speakers may not be able to work well with English speakers, English speakers may not do well with a Spanish speaker. This is especially true if you are blind and pointing at things does you no good. Try communicating with a Spanish speaker or someone who cannot hear when you are blind and they can't figure out where you are going, go ahead, try it.

Corykku ,

Gone downhill

I want to love Lyft I really do. They had a better business model than Uber especially when it came to how they treated their employees. But both companies took a huge chunk out of their contractors pay over the part year, I feel like there’s definitely room for a fairer 3rd player. As a ride-share user, tonight was probably the last straw. After being told my ride was “confirmed” I stared at a “waiting for details” screen for over 10 minutes TWICE. When I gave up and ordered an Uber I finally got my details but the Lyft was still 14 minutes away. I cancelled and was charged 4.50. That may not seem like much but what about the time and stress I wasted trying to get a Lyft in the first place? I was out with friends and couldn’t have conversations or anything for a good 30 minutes, on top of them waiting for me, because I was minding my phone wondering when I was gonna have a Lyft. This app needs a big overhaul to give users an accurate ETA. I went from “you will arrive at your destination at 904pm” to “you will arrive at your destination at 925pm” and it STILL didn’t have driver details! That’s why I ordered an Uber instead. I get it, Lyft you don’t have the driver saturation Uber has. But you can’t overpromise ETAs on your app when people have places to be. As an early devotee to Lyft vs Uber I’m just really disappointed and disgusted that they would charge me for this. Tonight will probably be the last time I ever try to use Lyft.

App Privacy

The developer, Lyft, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Search History
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contacts

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Siri

    Get things done within this app using just your voice.

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