M.Connected Home‪™‬ 4+

For the most part, the app has treated me well. The front door lock and garage door open/close features have worked well, as does the alarm setting and video doorbell. The main problem I’ve come across is that it doesn’t properly sync with our thermostat, so the current temperature is never accurate and there’s no way to refresh. This becomes very inconvenient when I want to check from my phone to decide whether or not I want to turn the air on/off based on the temp of the house.

Update: still the worst company of my life. Guess what my cameras are yet again not working. They said it was my internet so we changed internet companies and guess what their cameras yet again don’t work! Don’t waste your money with this company. No response yet again from anyone I’ve been trying for two weeks now.

The company SafeStreet that monitors everything is the worst! I had everything installed at the beginning of June and I’ve had nothing but problems. I spent $1500 on cameras that 90% of the time don’t work. My doorbell camera stopped working after two weeks! I’ve called the rep who installed that he doesn’t respond, I’ve called the customer service number and can never get someone on the phone. I’ve sent emails trying to get anyone to respond and no one does. Seriously the worst company ever! Would not recommend them to my worst enemy! Save your money and go with a better company.

The new Safe Street system is slow to respond and doesn’t sync well on mobile devices. The time is incorrect and cannot change in settings. I have been using this for about 10 days. This is one of the most worthless aps and security system programs I have used I last 5 years. I had AT&T for 3 years and Ring for the last year. Both had far better Aps and better quality cameras. I would not recommend this service. I’m just glad I didn’t sign up for their paid monitoring plan. I wanted to see how reload the system and Ap were before committing to an agreement. I assume this is why they are giving away the front door camera, control pad, motion and 2 door sensors. In my opinion do your homework and get a better system.