You’d think as important as an interface is, to drive your product and build a customer base if not profitability — more emphasis and effort would be made to maintain customer satisfaction. The app works, mostly. Is buggy, has to be constantly reloaded, and has an awkward work flow to get from a notification to a why you were notified. I have yet, as a consumer to feel comfortable relying on my system because if it, but considering the longevity of the company, and my electricians recommendation, have hopes more than an expectation that fixes (and satisfaction) are in the works. C’mon Magic Viewer, get it together…(?)

This app stopped working about a week ago. It must be because of a new update. Now when I click to open, it temporary opens then closes then takes me back to my original screen. I have an iPhone and I’m trying to revert back to my previous version but have not figured it out yet. I just saw that someone was having also the same issue with this new version.

We spent all this money on cameras and the it is your app used to display footage that doesn’t work sufficiently. It is slow to load, typically crashes first then you reload, and even working it’s very choppy. Not sure how to resolve it. The newest update made it worse. Is the camera install person responsible or the application itself because the cameras have clear resolution but playback 99% crashes and freezes. The app also drains entire home internet speed and wifi. I don’t like to write a bad review, just frustrated because there isn’t a new update to fix these problems. Is Ring a better option?

I am a certified installer and the app works fine just when connecting to the newest pvt3 and pvt8 models I've noticed glitches. Green screens during playback and certain channels during live viewing. Cycling through channels with green screens during playback etc when connecting to the new model dvrs. App works perfectly fine with the older models. This is bugs only connecting to the newest models.