Maple - 24/7 Online Doctors 4+

Virtual Medical Care & Advice

Maple Corporation

Designed for iPad

    • 4.9 • 435 Ratings
    • Free

Screenshots

Description

Maple connects you with a GP or specialist online in minutes for a diagnosis, prescription, sick note, or medical advice. Telehealth improves access to care in Canada.

Maple connects you to licensed Canadian doctors and healthcare practitioners any time of day, 24/7. Visits start at $69. Download the app and chat with a provider with the tap of a button. You can choose to have your visit either over text, audio, or video on our secure platform. Visits may be covered by your benefits plan.

Using Maple is easy! Here's how it works:

1. Open the app and click on the "See the doctor now" button.
2. You’ll be quickly matched with a Canadian licensed doctor.
3. Enter your symptoms or a description of your request.
4. Payment is required if you don’t have employer/insurer coverage.
5. The doctor will review your request and respond to you in minutes.

Full medical consultations including diagnosis and prescriptions are available for residents of, or visitors to, all Canadian provinces.

- Receive prescriptions or sick notes digitally.
- Prescriptions are automatically sent to a pharmacy, or you can choose free delivery.
- Your health data is always private and secure.
- Only you and your doctor have access to your Maple consultations records.

Our doctors can help with a variety of medical issues including, but not limited to:

- Cough/cold/flu
- Urinary tract infections
- Sexual health - e.g. STD advice/treatment
- Erectile dysfunction
- Prescription renewals
- Eye infections/strep throat/sinus infections
- Stomach flu
- Mental health - depression/anxiety
- Birth control prescriptions
- Sick notes for work

All of our doctors are Canadian licensed and practice family or emergency medicine in Canada. Each physician is passionate about delivering outstanding healthcare, and serving our communities in new and innovative ways so that you can get better, faster!

It doesn’t stop there — with Maple, you have access to specialist healthcare providers at your fingertips. You can chat with dermatologists, mental health experts, endocrinologists, sleep therapists, naturopathic doctors, and many others. Simply sign in and request the type of provider you’d like to connect with. Why wait any longer?

Don’t forget to rate your experience and provide feedback — this will help us keep improving our services for you!

What’s New

Version 4.11.2

We added a search bar to our specialty selection page to make finding the right doctor even easier.

We want to hear from you! Send your thoughts, questions, and suggestions to feedback@getmaple.ca

Ratings and Reviews

4.9 out of 5
435 Ratings

435 Ratings

Lennonlemons ,

This app is a lifesaver!

I’m a California resident who was visiting the Vancouver area when I started experiencing a very common but very painful infection. I didn’t have access to a rental car and wasn’t sure how I would get to the hospital, let alone handle waiting to be seen for maybe hours in the emergency room. This app absolutely saved the day! I spent hours on the phone with my health insurance company and looking up alternatives before I finally found Maple. In less than ten minutes, I downloaded the app, filled out my information, and was communicating with a doctor. He was very helpful and efficiently diagnosed my condition and sent a prescription to my local pharmacy after I submitted my photo identification. The app was straightforward and well-designed. The process was painless and saved my vacation! I never write reviews for apps, but more people need to know about Maple and the amazing services it provides!

Developer Response ,

We’re so honoured that you would take the time to write us a review — thank you very much. We’re very happy to hear we were able to help you continue to have an enjoyable vacation!

Kirkwirks ,

Short texts only. Near useless

This app may work if you need to renew a simple prescription or know exactly what you want, but otherwise it is substandard. Other apps like Telus Health are superior. Physicians just send texts and unless you are a super fast texter, there is not enough time to communicate. You would get a more accurate diagnoses with Google or a bot. I was shuffled off and given an insufficient test requisition though I gave symptoms pointing to a serious condition, with no tests for that condition. I was then reprimanded by a Maple rep for requesting the test. A Telus Health physician, on a later video call, shook his head over the lack of the Maple app doctor not requisitioning the simple required test for my condition. The Telus physician responsibly requisitioned proper tests for a serious potentially life threatening condition. I blame the Maple app rather than the physician as texting is not an appropriate format for a <10 minute consult with a patient over 40, not quick enough with texting. Telus is free but even though Canadian healthcare is supposed to not cost a patient directly, yet Maple cost was $49 on top of their billing to BC Health.
Maple lets you jump the queue but is poor quality healthcare.

Developer Response ,

Hey Kirkwirks, thanks for your feedback! Please note that doctors can also request an audio or video chat if it’ll help with your diagnosis. Also if you’re a BC resident with a valid BC Services Card, the Medical Services Plan (MSP) will cover your audio or video visits with Canadian-licensed online doctors through Maple. Please reach out to us at getmaple.ca/contact-us for more assistance with your issue. We’re here to help!

Michroy ,

Speedy, affordable and professional!

Can’t say how impressed I am with this app. I am a Canadian citizen, but an American resident, so no longer have health care coverage here in Quebec. I tired visiting local clinics here, but two I visited would not accept me as a non resident, and one wanted $140 CAD for a consultation. Desperate to just refill a prescription, I turned to the internet and found Maple. To be honest, I was very skeptical to sign up, but within 15 minutes of doing so I had A/ registered B/ consulted with a specialist and C/ had my prescription FAXED to my local pharmacy (with an option for free home delivery!), all for 1/3 of what it would have cost me to visit a doctor in person. I really can’t recommend this app enough to people who need a simple prescription refill or a consultation. What a great idea!

Developer Response ,

Thanks for leaving your review! We’re very glad to hear that Maple could help. Sending healthy wishes your way.

App Privacy

The developer, Maple Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

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