McAlisters Deli 4+

McAlister's Dev

    • Free

Screenshots

Description

The McAlister’s app puts everything you crave about our deli right at your fingertips—a user-friendly experience that offers what you want, exactly how you want it, plus a little something extra.

FEATURES
1. Flexible Ordering* – Order in whatever way is most convenient for you, whether it’s Curbside Pick-up, McAlister’s Delivery, or Tableside.
2. Earn Rewards – Earn points on purchases that can be redeemed for your favorites
3. Reorder - Get your favorites even faster with quick reorder
4. Customization - Make your order truly yours with easy item customization

Plus, earn and keep track of your McAlister’s Rewards. With McAlister’s Rewards you can:
·         Get a tea just for signing up
·         Earn points with every purchase towards nearly any item on the menu
·         Redeem rewards when and how you want
·         Get special offers like a birthday treat

McAlister’s mission is to give friends and family a reason to get together over great food that’s handcrafted just for them. And we want our app to bring the same smile to your face that our sandwiches, spuds, soups, salads, desserts, and famous tea do. Enjoy!
 
*Available ordering options may vary by location.

CA Privacy Notice: https://www.mcalistersdeli.com/caprivacy
Do Not Sell My Personal Information: https://www.mcalistersdeli.com/donotsell

What’s New

Version 7.14

We update our app regularly to improve the experience for our guests. Any questions or feedback? Let us know at www.mcalistersdeli.com/contact.

Ratings and Reviews

4.6 out of 5
32K Ratings

32K Ratings

mlynn171 ,

this app is not very user friendly, tipping feature seems suspect

you guys need to hire someone with a lot of ux experience to troubleshoot this app because it is a hassle to use. ordering is kind of a nightmare and payment is super frustrating. why can’t i use apple pay from my phone? or something other than just typing in my card…no shade to the design team and ui/ux people you already have but for real this is not the quality i would expect from such a big chain with tons of money to throw at an app… . Also — i noticed that it charges a tip. In person I have never been asked about tipping at mcallisters, and when I worked at mcallisters only a few years ago, we were told not to accept any tips, but if we did get a tip to give it to the manager (I never saw any of that money again) so who does this “tip” money go to??? are the actual employees getting them. it seems kind of fishy and weird to me…

Developer Response ,

Thank you for your feedback. We are looking to add Apple Pay as a payment option in future updates. Tips are not required. Tips are split between employees when they are given.

Olivia D Texas ,

Not the best

I order McAllister’s frequently. I take food to customers several times a week. I only order through the app because I absolutely hate the phone service, it’s hard to get a person and I have to listen to way too much automated messaging about my last order. Anyways, there are several things I hate about the app. Not everything is customizable. I order a Reuben a lot however I don’t like as much meat as they put on it so I like to request less meat so I’m not just throwing it away and there’s no way to do that. You also can’t customize certain vegetables I like extra sauerkraut there’s no way to do that.

But what bothers me the most about the app is when you do create an order and you were sent to the payment section if you do not put your payment in fast enough it tells you that the delivery time is unavailable so you have to go back to the previous screen change your delivery time to allow a few minutes just to put in credit card information which is absolutely stupid. Because then you have to go back and re-put all the information in. Which I had to do three times because I did not do it fast enough the second time again.

gaxguy ,

No longer showing all sandwiches

I have been successfully using this app for some months now since the covid pandemic started. Suddenly now, the app no longer is showing me certain sandwiches when I try to order. Specifically, it won’t let me order a Smokey Pepperjack Turkey or a Harvest Chicken Salad sandwich, which we often ordered before. Oddly, I can find those sandwiches as an option if I’m trying to order a Choose Two but I cannot for the life of me just order a whole sandwich because the sandwich menu won’t show them as an option! I deleted the app and reinstalled it thinking that might help resolve the issue, but no such luck. The same sandwiches are still missing! Perhaps some others as well because it just looks like some are missing. I just don’t know which ones specifically. Until this is fixed, this app, and the associated Rewards points are useless to me. It isn’t because the restaurant was out of those sandwiches because I was able to go to them and order them in person. But I didn’t get and Reward Points credit for that since I wasn’t using the app. Until those sandwich choices return to the app, I won’t be patronizing McAlister’s again.

Developer Response ,

We'd like to get some more information about this. We may need to update availability in the app for that location. Please email us at custsvcs@focusbrands.com so we can assist. When you order in-restaurant, be sure to scan your QR code at the register or scan the barcode of your receipt so you can still earn points!

App Privacy

The developer, McAlister's Dev, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • Identifiers
  • Other Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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