Just tap "install" to join MyMcDonald's Rewards and start earning points on your faves for free McDonald's. Plus save time by ordering ahead in the app and get exclusive deals.*
Mobile Order & Pay
Get your faves fast with Mobile Order and Pay. Place your order and select your pickup option.*
Join MyMcDonald's Rewards in the app to start earning points on every purchase and redeem for free McDonald’s.*
Exclusive Deals and App Offers
Get exclusive deals on your McDonald’s favorites in the app with contactless Mobile Order & Pay* and convenient Drive Thru or Curbside pickup.
Order McDelivery through the app and get your food delivered to your door. *
Save Your Favorites
No pickles? No problem. Customize and save your favorites to quickly reorder for your next visit.
Open the map and find the nearest McDonald’s, along with store hours, and restaurant information.
Download the McDonald’s app today and enjoy access to exclusive deals, MyMcDonald’s Rewards and much more.
* At participating McDonald’s. MyMcDonald’s Rewards program excludes delivery. McDelivery prices may be higher than at restaurants. Download and registration required. Data rates may apply. The McDonald's App is not currently compatible with smartwatches. Check https://www.mcdonalds.com/us/en-us/terms-and-conditions.html for Terms and Conditions and more information. © 2022 McDonald’s
Various other fixes and performance enhancements.
Ratings and Reviews
Glitches to be Fixed
This app is better than most fast food apps when it comes to ease of use, customizing and managing orders. If I had written this review a year ago, it would have gotten more stars; however, there are some growing issues related to limitations on orders that need to be fixed.
The deals being offered are becoming more complicated and causing more and more problems. For example, I created an order that declined to process because a deal I was able to apply to my order was no longer being honored at a particular location at a particular time. This caused me to start over completely, picking another deal that is appropriate to a different order combination. Then, my new order wouldn’t process because the unhonored deal from my first order stopped me from picking a new deal for 24 hours. It would be my recommendation to reprogram the app to not record the use of a deal until a purchase has been completed and change the 24 hour policy to 20 hours so that customers that pick up a daily breakfast at a slightly earlier time than the previous day can use another deal.
Reoccurring glitches in payment processing has also been on a rise of late. Several customers pay with the app and are asked to pay again when going to the drive-up window. My online banking shows I am billed twice and at the end of the day, one of the two transactions are being credited back.
Developer Response ,
We're sorry about your experience with Mobile Order & Pay! Please give our McDonald's Mobile App team a call at 877-334-4332, so we can look into this further.
I work at a large hospital and walk by McDonalds which is by the entrance to the hospital on my way in. While in the parking garage I will place an order for two hot mocha McCafes for pick up on my app. I then walk to an area where I get a face mask and have my temperature taken then eneter the building. This is around 8:00 am. If I’m lucky someone will be behind the counter to help me. My order is never ready and I always have to wait for my coffees to be made. Meanwhile people are coming in behind me placing orders, getting their food and drinks and leaving. There are also times when I walk into the restaurant and not only is no one behind the counter, no one is anywhere to be found, not even in the food prep area. I have to call out or shout so someone will come out from a closed door to wait on me. Then again I have to wait for my coffees to be made. I got the McDonald's app hoping my order while placed in advance would be ready for me upon arrival. Not once has it been. I skip paying since the app has no problem taking my payment. I wish your service was that efficient! But it isn’t! I have found my experiences dissapointing and frustrating! A waste of time which has caused me on several occasions to be late for work!
Don’t turn your screen off
I recently had to place an order three times because the app timed out when my screen went to sleep. Thankfully it only charged me once.
I placed the initial order on our way to the restaurant. My screen turned off on the way there after placing the order. When we arrived at the restaurant there was no record of my order in the app. My debit card was recently destroyed so Apple Pay was the only option until my new card came in. So I tried to place the order at the restaurant, but the entire app had timed out meaning I had to log in again. For some reason it wouldn’t log me in. I kept getting error messages. We were in a hurry so I had to leave the restaurant. The app started working again when we got home and since my husband had promised our toddler nuggets, I went back out to get the meal (I really didn’t mind). Since I was having issues ordering at the restaurant, I placed the order at home and then drove over. Again, the order was not on record. Thankfully the entire app didn’t time out and I was able to place the order at the restaurant. Took them 25 minutes to get my food out to the car.
I doubt I will use the app again. It was such a hassle and took so much longer than the drive through or even ordering through door dash. Other stores, like chick fil a, have figured out how to let people place an order before getting to the restaurant. It doesn’t seem like it’d be a difficult thing to do.
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- Contact Info
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- McDonalds USA LLC
- 245.3 MB
- Food & Drink
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
English, French, German, Spanish
- Age Rating
- This app may use your location even when it isn’t open, which can decrease battery life.
- © 2022 McDonald's
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