Metro Transit 4+

Name: Metro Transit
Rating: 1.5 (299 reviews)
Author: Metropolitan Council

Metropolitan Council

- 1.5 • 299개의 평가

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Make transit trips in the Minneapolis/St. Paul metro area as mobile as you are with the official Metro Transit app. Now you can plan your trip, see departure information for buses and trains, and buy transit tickets all on the go! Just download the free app, create an account with your method of payment, and get moving.

The Metro Transit app is a tool to make riding the bus, METRO system and Northstar in the Twin Cities a little bit easier. After you’ve identified your desired trip and transit departure time, you can buy and use Metro Transit mobile tickets right from your smartphone – it’s like having a ticket machine right in your pocket!

KEY FEATURES:
Find the right bus, light rail, or train for you through the Trip Planner.
See the next available bus, light rail, or train for your desired trip with NexTrip.
Pay a single fare or multiple fares for a group of riders, and store multiple tickets on your phone for future use.
Simply create an account and enter your credit/debit card information in our secure system.
If you’re looking to pay with cash, you can use a pre-paid debit card or pre-paid gift card.

HOW IT WORKS:
1. SELECT RIDER TYPE: Adult, Senior/Youth/Medicare, Mobility, Family
2. SELECT SERVICE: Local Bus/METRO, Express Bus, or Northstar
3. SELECT: Station for Northstar or time-based fare for Bus/METRO
4. CHECKOUT: Pay with Visa, MasterCard, American Express, Discover, pre-paid debit or gift card, or Apple Pay

COMMON QUESTIONS:
Do I need to be connected?
An internet connection is required create an account, sign-in and purchase and activate tickets.

What if my battery dies?
Just like with paper tickets, you're responsible for making sure you have a valid fare at all times, so be sure to plan ahead!

IMPORTANT REMINDERS:
• Activate your ticket when you see your bus or train approaching. Your ticket must be activated before boarding a vehicle.
• Watch your battery level... Just like with paper tickets, you're responsible for making sure you have a valid fare at all times.

2024년 6월 5일

버전 4.9.0

Fixed an issue where an extra ticket is added to the cart when selecting a recent purchase

1.5/5

299개의 평가

Required review reading to get app to work

Like every other reviewer on here, I too, had issues being able to pay for a ticket. You follow the prompts on the video that metro transit has provided yet everything is grayed out that might allow you to pay. I followed the instructions of another reviewer to delete the app and re-download. However, I had to take an additional step of asking metro transit to reset my password, and then delete, and re-upload the app in order to get payments to work.

Hoping this helps for others. Definitely not a “quick download and go” operation. Bring cash as a back up or find a local who still has a card that can be reloaded.

Delete and redownload to purchase tickets

Like other reviews I am seeing here, I was unable to select the “Set Payment” button when trying to purchase a ticket. After calling customer service, they instructed me to delete and redownload the app. This worked for me and I am now able to select the “Set Payment” button and enter information.

I originally downloaded the app because my Go-To card did not have enough balance for my fare and reloading the card takes 24 hours to process. The original download of the app with the purchasing bug made for a stressful first experience, especially at the risk of missing my bus to work.

I am rating the app three stars in hopes for a smooth experience going forward and future improvements. Safe travels out there!

Was great then stopped working

When I initially downloaded this app, it was working fine for weeks. Sure there were some bugs that you had to watch out for, but for the most part it was great and I chose to overlook them because I thought they weren’t a big deal. Now however, the app doesn’t work at all and I can’t even purchase a ticket when I really need one. It keeps saying 500 error:(. The app not working is especially the worst when you have no cash on you foe the bus fare and when an uber is way to pricey. Please do better Metro Transit. If you guys invested more into this app being better, it would very appreciated and amazing for us bus riders. Thank you!