Microsoft Authenticator 4+

This authentication app provides multitudes of features that allow users to authenticate in many different ways and allows for more than just two steps in verifying your identity—providing for an even more secure experience, if that’s what you’re looking for. I previously used Google Authenticator for most of my accounts and ended up losing a couple accounts over that. This app pulled the rug from under Google’s alternative and forced them to update their app after two years to make it actually usable for their consumers. Even after the updates, this app reigns supreme with the great abundance of security features it provides to users. Although the smoothness in transitions and smooth feel of the app overall be better, the UI is modern and I applaud Microsoft for that. I’d also like to applaud them for pushing the application heavily on their website. Even more people deserve to know about it and I believe it should be also pushed in advertisements. All in all, this is as close to perfection any authentication app has ever gotten and by far.

Overall, I love the app. It does its job and I can't argue with its functionality. However, I give it a four star because I do have a few concerns and complaints I'd like to see implemented. Its the simple aesthetics of the design of the authenticator. I would love to see folder/group settings implemented where you can group codes together under a drop down menu, instead of just having a whole spew of a list of random codes you have to scroll through. Something similar to the functionality of 2FAS Auth.

Another thing I'd love to see would be Icons used instead of a boring, plain grey, busthead (maybe use the MS MFA logo?) When a logo isn't supported. Which I would like to also see more support on is icon support from various different services. I find only few companies like FB, Gitbub, and a few others are on the app. Again, I think my biggest complaint is to make it look more sexy of a design and UX. It's kind of boring at the moment. But overall, great app!

Let me say that this app used to be good back in the day. From school to work, most places used this as the go-to authentication method. It was easy to use, but that was back then. The new authenticator is full of glitches and impossible conundrums.

To register a new account in the app it would ask for the codes that are shown in the same app but on another page, with no way of viewing them. How? Or it would ask you to approve a sign-in request without the request ever popping up. But the main thing that makes this app horrible is the lack of support. Unless you can log-in and fix the problem yourself, you’re out of luck.

I lost revenue and precious time trying to get into my work account when I knew the email and password. The authenticator app simply wasn’t working. The phone number tells you to go online. Everything online requires you to login to get anywhere. I had to request a call from the sales team(who can’t solve any issues cuz they only do sales) and beg them to help me get into contact with a tech support rep. Then it still took 2 more weeks. There’s other WAY better authenticators out there nowadays. So I wouldn’t recommend Microsoft anymore.