miSecureMessages is a secure messaging app that uses end-to-end encryption to keep your messages private. Built for iOS devices and Apple Watch. Messages can be sent securely from device to device, and by using the secure cloud-based or on-site directory solution. Designed with healthcare in mind, miSecureMessages is a complete messaging solution for instant, reliable, HIPAA compliant communications within your healthcare organization. When you receive a message from miSecureMessages, a Persistent Alert notifies you until you acknowledge the message. You can view the message, and quickly send a secure reply. miSecureMessages is perfect for healthcare professionals to protect patient PHI and communicate quickly within Care Teams, as well as industries that need secure business messaging., MSM can be easily implemented in call centers and enterprise environments as well. From care team to call center to corporate, miSecureMessages: Simple. Streamlined. Secure.
Nursing staff and doctors will appreciate the speed and ease of communication with miSecureMessages. As a secure messaging solution with a simple and intuitive interface, miSecureMessages will keep your doctors and nurses connected, ensuring every critical message is delivered quickly and clearly. Fast and reliable two-way communication when it matters most.
For healthcare IT professionals, miSecureMessages easily connects to your existing systems, making maintenance and support streamlined and stress-free. Flexibility and customization are core features of this secure messaging app, so it can easily adapt to your changing IT environment. Our responsive development and support teams, all based in the US, will ensure that you spend less time training and troubleshooting.
Call centers benefit from the robust reporting, trackability, and interoperability of miSecureMessages. With clearly documented read receipts, you’ll always know when a critical message was delivered, opened, and read, keeping your care team or corporate team accountable. Rest easy knowing the message was delivered quickly and securely with miSecureMessages.
-Off-device message storage
-Persistent alerts/push notifications
-Send attachments (photos, videos, audio recordings)
-Keep sensitive content away from personal content
-Works on mobile data and WiFi
-Type, speak, or use customizable quick phrases
-Instantly see status of contacts (online, offline, DND)
-Contacts set up in circles (custom or by department) for fast access to the right people
-Complete activity audit trails
-Easy reporting and analytics
-Third-party integration via API
-Replaces pagers and unsecure SMS
For more information, contact AMTELCO at 800-356-9148 or e-mail firstname.lastname@example.org.
New phone or device? Re-install the miSecureMessages app and Log In with your existing miSecureMessages credentials. If you don’t know what your login credentials are, contact your miSecureMessages System Administrator or Certified Provider. This may be your answering service or call center, or your main point of contact within your organization for miSecureMessages.
Requires a connection to cloud-based or on-site miSecureMessages solution provided by AMTELCO.
User Interface and User Experience:
New and updated User Interface (UI) and User Experience (UX).
ADA Compliant Themes
Menu Drawer refinement including updated icons, logout button for Shared Devices, and information about the logged in user.
Easier to see High Prority messages in Thread View.
New High Prority icon in the Inbox.
New Status indicators for each contact.
Collapsable "Links" menu.
Ratings and Reviews
Disappointing, has potential
What’s most disappointing is poor integration
With Apple Watch.
It will sometimes appear on the watch, but there should be some mechanism to make it consistent; there should be some feature to allow it to still sound the alarm On the iPhone,
When the watch is set to silent.
Without this feature, A late night call or page,
Can be easily missed.
There should also be a feature to Select the ability to have the alarm sound to register
A “page” when the phone is set on the silent ringer. Similar to the alarm clock on
Truly miss makes me miss the convenience of having a beeper, there is always reliable.
There are also times that even with good Wi-Fi, when there is poor phone access, that the app is not reliable.
I do like the ability to see details and transmit information back to the service but this could be far more robust
Development: I hope you are listening, please optimize the app and work onHaving a seamless and more satisfying capacity to work with an Apple Watch.
Easy Fixes Could Be Better
Would be nice to be able to open message and swipe to next open message instead of closing and going back into the full inbox. Also would be nice if you closed out a message and didn’t get sent to the beginning of the inbox and have to scroll all the way back down.
Just make it like Outlook email or Gmail interface.
Worst messaging app
It crashes a couple times a day, seizures like 20 times before opening the message, then doesn’t always open it with the message thread so you have to go back out and reopen, drains my battery, takes over a minute to open messages, gives me some error message that I didn’t choose a deliverable contact EVEN though I used the address book so I end up having to rewrite message repeatedly. Not sure if it’s better on the newest iPhone but I easily waste at least 30-60m a day trying to get to a message, reply or send for what should take me 5-10 minutes. Rarely does it work smoothly, maybe once or twice in the last 4 weeks.
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- 36.4 MB
- Requires iOS 15.0 or later.
- Requires iPadOS 15.0 or later.
- iPod touch
- Requires iOS 15.0 or later.
- Requires macOS 12.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- © 2023 Amtelco