Mobile Cooling 17+

Since update most important function fails

Since the new version come out Amp hours while on DC power no longer works. When I’m plugged into 12vdc the says it’s not available while running on 120vac. First screen of the new version shows it running on DC power. Reported to Dometic on March 4, 2023. They replied with an email over a month ago the it was in testing. Send a reply after 3 weeks and it could be next week when it gets released. Now over 2 weeks nothing. The only part of this app the I track is power consumption which is very important when it gets hot

Mixed feelings

The new app looks great but the controls are a complete step backwards. The menu for zone controls and the way temperature is handled are not as good as the previous app versions. I should just be able to click the picture of the zone and turn it on or off, not click a zone control menu and select “the large one” or “the small one”. It doesn’t make any sense at all. Please change these controls back or make the old version of the app available. It worked perfectly and I regret updating.

Developer Response ,

Thank you for sharing your opinion. Your feedback is valuable to us, and we take your comments into account to improve our product. Best regards, Dometic

Blue tooth and other

At the same time I noticed Bluetooth wasn’t working and a new app had been updated I noticed the large box side on 95 would absolutely freeze everything even if temp is set at 50 setting the temp at 50 was a test to see if it still froze everything in the box, when usually I have the refrigerator side set at 36f

Blue tooth won’t connect it acts as if it’s paring then stops and doesn’t show it added the cooler. I’ve already tried factory reset and uninstalling and reinstalling the app but still same issue

Developer Response ,

Hi, we are really sorry for the bad experience. Please reach out to our support desk for help, https://www.dometic.com/en-us/support best regards, Dometic