Mochi Health 17+

The website is so much easier. The app has no real function besides messaging and it doesn’t notify you. The password glitches. It’s the worst app Ive download. Hello 2008 called, they want their basic B app back. Why can’t I track my weight and chart it? Why can’t I see my meds. If I’m working with a nutritionist, why can’t I log food? I pay $80 a month to see a doctor every three months? And go through a different pharmacy that they are contracted through, at least we would get a good application lol. I’m still using the service for my meds but dang. Don’t cheap skate us…

I’m very disappointed with the Mochi App. It doesn’t work well at all, and the navigation is incredibly frustrating. Finding documents that have been uploaded is nearly impossible. To make matters worse, I can’t even rely on the app to function as it should—I constantly have to log in through my browser or desktop just to access anything. This completely defeats the purpose of having a mobile app in the first place. I expected better performance and usability, and unfortunately, this app falls far short.

The app looks like a toddler put it together. Other providers actually have a health app as part of their offerings where you can track your diet, exercise, and weight. This is my first month and they refuse to check on a real date where the medication will be ready. Other providers get it in 2-3 days of the order, I am at 10+ days and not a single notification. This will likely be my last month. I regret changing providers for the cheaper price.