MoviePass 4+

Those giving it 1 star are just people that are going to complain anyway and who you can’t please. Sign up was easy, my card came quickly, activating it was easy, and it works at the theater without issue. Most everything about how the card and app works is great! However, I do not show a option to reserve tickets in advance from the app. Hopefully that’s soon to come. Only real beef I have is that the times of movies and points amount used is kind of off. I’m probably never seeing a movie before 2 PM during the week. So to deduct the highest points per movie before like 5 PM is not really a good value, in my opinion. And then on the weekends the points used are higher all throughout the day, and then even higher during the night. So again, not really a good value unless you’re only going at like 11 AM on a weekday. The way it is structured, you can get about 2 movies a month for the $10 plan. Not really a good reason to stay a subscriber when you can just go to a matinee show for around the same price/points value. Movie pass should take a look at that, and make the higher points used for after 5 or 6 PM.

Choose another service! They're terrible! I had multiple issues with them randomly refunding payments at renewal time and thus not being able to use my service, and terrible customer service to boot - poor communication, having to wait while not being able to use the service, and then not even understanding/addressing my concerns when they responded.

Finally, after only a couple months of using the service, in the middle of a billing period, without any communication, a refund hit my bank account and they closed my account. This also made the credits that I already had paid for ineligible for use, even though their system screw-up was the reason the account was closed, and they wouldn’t refund me for these. The customer service was again horrible, they didn't even seem to care about the issue or want to address what had caused it, simply told me that I needed to restart my account in order to use the credits that I had already paid for, otherwise they "expired". Not a chance I'm re-subscribing, they're terrible and there are much better services with much better offerings out there that I'll be using instead.

They'll be out of business again soon at this rate. Tons of issues in a short period of time, doesn't really actually save you any money in most markets, and terrible customer service. Awful business, go elsewhere.

Your plan says 2 movies for the basic plan, and gave 34 credits and each movie with online/convenience credits if it is not a matinee show it is around 37 credits unless it is a old movie where theater itself sells the ticket a low price. If you are just gonna compare dollars to your new useless credit system what is the point of purchasing your plans to start with. 1 movie is nearly 34 credits and even with that its just one movie and if I am a second tier subscriber, I can barely watch 2 movies. I can pay the same amount to Regal or AMC memberships and watch more movies. The next worst thing ever is your payment, intial movie-pass has a physical card which is very easy to use and now a virtual card where cashier is going to type the card number and all in the system, you can make that even NFC compatible which can ease the payment process little bit less complicated, no you chose to make it a virtual card go to stone age and ask a busy employee in a theater to type out the whole number and process the ticket if only your plan gave enough credits to purchase, else have to buy extra credits which would make it easier to buy the original ticket straight at the counter. Just useless business logic one bankruptcy is not enough you are out here to waste your investors money with this crazy idea.