MTA TrainTime 4+

Railroad tickets and trips

Metropolitan Transportation Authority

    • Free

Screenshots

Description

The official app of the Long Island Rail Road and Metro-North Railroad brings TrainTime to MTA eTix. You can now plan railroad trips and buy tickets all in one place without having to switch between apps.

Whether you’re new to the system or a daily commuter, make your trips as seamless as possible with:
• In-App Tickets: Our biggest request! Securely buy and use Long Island Rail Road and Metro-North Railroad (East of Hudson only) tickets in the same app you use to plan your trip
• Trip Planning: Check schedules, view track assignments, and see how full trains usually are
• Realtime Train Tracking: See exactly where each train in your trip is, check when it will arrive, and follow it throughout your trip
• Realtime Seat Availability: See the list of cars on your train and how full each one is for the best chance of snagging a seat
• Alerts: Service alerts straight from the source, presented in the context of your trip
• Chat: Text with customer service without leaving the app
• Station Information: Check upcoming departures, elevator and escalator status, and ticket office hours
• Trip Sharing: Send your trip details to friends and family
• Saved Trips: Save all your favorite trips/trains for quick and easy access
• Long Press Shortcut: Long press on the app icon for a shortcut to show your tickets right away

What’s New

Version 8.4.1

This version includes several minor bug fixes and improvements, including:
• Added additional language support
• Added new feature for automatically pulling up activated tickets
• Fixed some accessibility issues
• Fixed some minor UI issues

Ratings and Reviews

4.9 out of 5
58.1K Ratings

58.1K Ratings

Lieblich ,

Surprisingly, a really good app!

MTA’s apps have been kind of all over the place. One app for train schedules and one for buying tickets. Both looked completely different from each other. It was a bit of a mess.

The new combined app is really nice. Train schedules are easy to understand and have a lot of useful info without being confusing. Buying tickets is easy and, I didn’t expect this, so is getting a refund!

My one gripe is that you can no longer swipe when you need to show multiple tickets to the conductor. Having to tap those tiny left and right buttons is tricky when you’re facing your phone away from you.

ecao1999 ,

Non-Functional App, Incompetent Phone Agentss

Why is there no option to add a payment option outside of making an actual purchase? I cannot input credit card info on the final payment screen. As soon as I input all my card info, it always just freezes and the “Accept & Pay” button doesn’t work. I have tried every single remedy: uninstalling & reinstalling app, using FIVE different internet networks, using different card, toggling “save card” option, among others. Texted chat agent, he/she couldn’t help. Told me to clear SAFARI cache 😂 Called phone agent, within a second of explaining my situation and the remedies I’ve attempted, he assuredly said “there’s nothing wrong with the app” like it wasn’t even a remote possibility, 😂😂 rushing me off the line. An app that has been out for LESS THAN A WEEK has customer support agents that are instructed to advise users assuredly and definitely, “there’s nothing wrong with the app.” 😂 I then called him an ugly name, which admittedly I’m not proud of, before hanging up, but he undoubtedly deserved it.

chacho2728 ,

I’m a new traveler

I’m a new resident for Fleetwood I enjoy the the silence and peace in the early week days to work and coming back home the staff are very helpful when it comes to get the tickets and help others to get to their destiny , the only thing I don’t like is that I see some passengers using big scoters and take almos 3 or 4 seats at same time and they put theis bough legs in the seats like if they where paying for 4 seats is not fear for other travelers as well . Also I see how some people don’t pay for their ticket they hide in the bathroom and come out like 20minutes later avoiding paying .

Developer Response ,

The feedback form you submitted is specific to the TrainTime app. Would you be able to resubmit your feedback using this other link instead? https://new.mta.info/customer-feedback We apologize for any inconvenience.

Thank you, MTA TrainTime Team

App Privacy

The developer, Metropolitan Transportation Authority, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Contact Info
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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