My Airtel Africa 4+

Very convenient and intuitive app. Would be great if you could set up a proxy to allow us to use the app when out of data to buy more data. Also, it would be good to have Touch ID for authentication of transactions.

I have several mobile money apps and all of them don’t require me to switch off my WiFi or must have sim card for the particular mobile provider in order to access the app apart from yours. It’s frustrating and I think you need to fix your app at least to be accessed without so many restrictions for many of who are constantly on WiFi or own one handset and sometimes we want to switch sim cards and still access all the money apps. You may be limiting so many clients from using your app.
For reason I will rate your app 3 stars .

This app has always had challenges. If you don’t have any credit on your phone, it won’t open so you can buy a bundle. You have to use the keypad to purchase, and those purchases don’t show up in the transaction history, even though it’s for the registered number.

When I try to read the messages it sends, touching one marks it “read” but then immediately takes me back to the home screen, rather than allowing me to read the other messages. I have to go back in to the notification area again after marking each message as read. That’s annoying and a waste of time.

I keep getting messages saying I won a certain amount of free Airtel TV viewing, but the app gives me an error message every time I try to access it.

When it works, it has some nice features, but it’s very unreliable.