Smartcash PSB 4+

I updated the app and it doesn't accept my biometrics anymore and locked my account and I was told to call the customer service line for support Instead of asking me the security questions I was asked to set when opening my account.... I can't unlock or get my money out of it since the customer service said my date of birth isn't correct

Dear Goldiechelss,
Please send your phone number via customerservice@smartcashpsb.ng and if possible, kindly attach the screenshot of the error message you are getting so we can reach out to you.

It keeps crashing each time a selection is made with one useless message “Sorry your session has expired. RE-AUTHENTICATE” if not that rating is must, it does not even deserve a star am putting here. So weird reviews are only read once in six months. I check the trends even message of January 3rd was only touched on June 8 and ever since then (exactly three weeks today) no other checks on reviews. Also a review on May 18th and on June 8th admin respond that the issue has been solved but today June 29th same issue still persist as am experiencing it right now 7consecutive times I have been log out with same inscription of timeout

Dear JSOJOHNSON, we apologize for late response, please update your app to the latest version to fix the problem, for further assistance, please send a mail via customerservice@smartcashpsb.ng with your phone number for support. Best Regards

Please implement face ID login or biometric login, is extremely inconvenient to be putting the password all the time. Please make it in such a way that we can increase our limit more than #500,000 thanks

Hello Let, we appreciate your feedback, please note that Face ID and biometric login will be released in App upgrade versions. Thank You.