My Epic: Skiing & Snowboarding 4+

Works as advertised (sort of)

I’ll start with the positives, the app holds a lot of important information to plan your day on the slopes. It gives you everything from terrain and lift status to mountain cameras if available. The app shows your existing passes and can scan in your pocket (I don’t know about epic day passes attached to the account). Time for the cons, the main advantage of this app was to not need a physical pass, just for it to scan in your pocket, but there are limits. These limits consist of the app having to be pulled up before you lock your screen and, probably my least favorite, you have to keep your screen facing out in your pocket. The reason I don’t like this is because, if I fall, my screen is protected by my leg. Also I noticed the app is not a fan of MagSafe wallets for scanning the passes. Another small thing is that nothing is really in the app outside the core features. For example, if you need to make an account edit the app pulls up a web browser with in the app for you to do so, same with the “need help” section, and buddy passes. Overall the app is decent and comes in handy when I don’t have my physical pass. In my opinion the physical cards scan easier.

What Happened To Past Features

So I’ve had EPIC for a while now, 5+ years and had the ability to experience the old app before the new My EPIC with pass capabilities. All in all, there are a lot of issues with it and everyone else has stated those in their reviews and I just hope Vail Resorts actually pays attention to the reviews but anyways, I have one major concern that is actually worth me taking time to write a review which I very rarely do.

I’m in IT so I understand the coding responsibilities and difficulties of changing an app around and altering it; however, why were features taken away? For example, an amazing feature that was extremely useful on the old epic app with the map was it would show, if you wanted, the only slopes that are open. That’s the most helpful idea when you’re going to a new ski resort with hundreds of runs that you never been to and trying to learn what is open and what isn’t. Now all we have is a list with no visual view. These are the things that even in IT don’t require much effort but instead are oversight as it was already implemented well in a past app version. Lots of improvements need to happen with My EPIC to even be close to other winter sport recording apps but simple features that used to be on the old version should’ve never left.

Please include it back in your new map so we can see what trails are open visually.

Room for Improvement

Update: It looks like the location of the Hidden Valley resort h as been corrected in the app. However, you still cannot start using the app until you pick/favorite your local resort…too bad my local Vail-owned Resorts are still notably absent. I’m a bit baffled as to why the developers made a deliberate decision to exclude these resorts.

Though it looks to have a lot of functionality, several faults stick out to me when using this app. First of all, you have to favorite a resort before you can even access the rest of the capabilities of the app. I would happily do so; however; Seven Springs, Hidden Valley (PA), and Laurel Mountain are absent from the app despite them having been purchased by Vail and included on their website as included in the Epic Pass. That brings up another quirk…Hidden Valley is showing as 70 miles away from me which would be accurate if it was the Hidden Valley resort in PA, but when you select the resort it is clearly Hidden Valley MO. Lastly, the interactive trail maps are missing trail and lift names.

Developer Response ,

Hi tbclark,

I wanted to take a moment to address some of your concerns:
You should not need to favorite a resort to be able to access the features for that resort. You can optionally favorite a resort to have easier access to it, but you should see an 'All Resorts' button where you can access all resorts and click into one to access features.

Seven Springs, Hidden Valley (PA), and Laurel Mountain were intentionally left out of the app, but I will take your feedback back for consideration for future iterations of the app.

For Hidden Valley MO displaying an incorrect mileage from your location, please try uninstalling and re-installing the app to see if that fixes it (we released a new app version yesterday).

Interactive trail maps will have trail names and lift names once the resort opens, you just need to zoom in enough to see them.