When you download the Ballad Health app to your mobile device, you get immediate access to secure online healthcare features, such as MyChart, guest bill pay, and Ballad Health Connected CareTM telehealth services.

The MyChart online health management tool gives you access to your health record from anywhere there’s internet – 24 hours a day, 7 days a week.

With MyChart, you can:
- Manage appointments
- Request prescription refills
- View test results
- Message your Ballad Health provider
- Access shot records
- Request an E-Visit
- Pay your bill

MyChart also offers convenience when you’re staying in the hospital:
- View your lab results
- Receive education on your condition
- Get an after-visit summary
- See follow-up appointments
- View complete records from your hospital stay

You can also serve as a proxy with MyChart for another patient, your child or another adult for example. Just ask a Ballad Health team member for the appropriate paperwork to stay up-to-date on a loved one’s health record.

Open the Ballad Health app when you want to pay your medical bill as a guest without having to log in. The Ballad Health app makes paying your bill easy, fast and convenient, saving you a stamp and a trip to the mailbox.

If patients want to receive healthcare from the comfort of home, Ballad Health Connected Care™ offers urgent care telehealth visits. You can request an on-demand urgent care appointment through the Ballad Health app for a number of medical conditions, such as hay fever, mild abdominal pain, pink eye, shingles and sinus infections, just to name a few. Once you have been scheduled for a telehealth visit, you will participate in a one-on-one video visit with a healthcare provider.

What’s New

Version 10.1

2-factor verification fix.

Ratings and Reviews

3.7 out of 5
23 Ratings

23 Ratings

AshleaChase ,

Great health care app!

Soooo much easier and quicker to deal with health bills and payment. Also awesome to message and email the doctor's office instead of calling and wasting time on hold.

shay1962 ,

Could be a great app

This could be a great app when it works. One day it works then the next it doesn’t. Called the number provided & left message to call me back to fix problem & six days later still haven’t heard anything back from them. Called today & left my phone on speaker & no one picked up to help for over 2 hrs! I like the Follow My Health app a lot better! It did work

ohgoodgriefSTOP ,


Doesn’t work. Was great now it will not work after update. Fix this. App is a waste of time installing.


Wellmont Health System
182.9 MB

Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, Arabic, Danish, Dutch, Finnish, French, German, Norwegian Bokmål, Spanish, Swedish

Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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