Ballad Health 4+

Wellmont Health System

    • 3.9 • 390 Ratings
    • Free



When you download the Ballad Health app to your mobile device, you get immediate access to secure online healthcare features, such as MyChart, guest bill pay, and Ballad Health Connected CareTM telehealth services.

The MyChart online health management tool gives you access to your health record from anywhere there’s internet – 24 hours a day, 7 days a week.

With MyChart, you can:
- Manage appointments
- Request prescription refills
- View test results
- Message your Ballad Health provider
- Access shot records
- Request an E-Visit
- Pay your bill
- Estimate your medical bill
- Upload health and fitness data from Apple's "Health app”, when enrolled in self-tracking programs via MyChart

MyChart also offers convenience when you’re staying in the hospital:
- View your lab results
- Receive education on your condition
- Get an after-visit summary
- See follow-up appointments
- View complete records from your hospital stay

You can also serve as a proxy with MyChart for another patient, your child or another adult for example. Just ask a Ballad Health team member for the appropriate paperwork to stay up-to-date on a loved one’s health record.

Open the Ballad Health app when you want to pay your medical bill as a guest without having to log in. The Ballad Health app makes paying your bill easy, fast and convenient, saving you a stamp and a trip to the mailbox.

If patients want to receive healthcare from the comfort of home, Ballad Health Connected Care™ offers urgent care telehealth visits. You can request an on-demand urgent care appointment through the Ballad Health app for a number of medical conditions, such as hay fever, mild abdominal pain, pink eye, shingles and sinus infections, just to name a few. Once you have been scheduled for a telehealth visit, you will participate in a one-on-one video visit with a healthcare provider.

What’s New

Version 12.4.3

Addresses password manager autofill bug and includes additional app enhancements.

Ratings and Reviews

3.9 out of 5
390 Ratings

390 Ratings

bka2111 ,

Works OK

The generally works good. I seem to be able to access all my information now. The internal email communication to the providers is really great. The only problem I am having now is I am getting a notification about updating or confirming may email address and no matter what I do I can’t get it to go away.

trustme dont do it ,

Awful App. Never Works

This app used to work. Now on all the Apple devices I have you just get an “error communicating with sever”. Yea I know, before anything is said, I restarted my device and uninstalled it and restarted my device and it’s still does the same thing. When it worked it was awesome. Now it’s a headache. Because they don’t really send you any bills through the mail. One visit nets you six different bills from six different places, when you just went to one. This was the only way to lay quickly and track all them. Now this app is about as useful as the hospital system it’s built for. I’d go someplace else, but they have bought everyone else out and have become a monopoly of the area.

Cindyj503 ,

App is getting bad

What are you all doing?? The app is now freezing and crashing. You’ve also removed the My Appointments button so now we have to hunt around God knows where to see upcoming and past stuff. Another thing I have a huge gripe about is it logs out really fast and if I’m typing a longer message to my doctor, I have to copy it, log back in, and paste it so I won’t lose it because t won’t send after I’m logged out by the app. I don’t tyoe that fast on my phone or a keyboard. Fix this crazy mess!

App Privacy

The developer, Wellmont Health System, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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