TennCare 4+

State of Tennessee

    • 4.6 • 2.9K Ratings
    • Free

Screenshots

Description

The TennCare Connect app is for Tennesseans who have applied for or are receiving insurance through TennCare, CoverKids, and Medicare Savings Programs. From the convenience of your smartphone, you can access many of the self-service features of TennCare on the web.

Manage and view your cases anytime you want – right from your phone. Whether you want to know the status of your case, view your letters, or send us a photo of the required documents, you can use the TennCare Connect app. If eligible, you can also update your contact information, or add/edit pregnancy records.

Our app works best with smartphones.

FEATURES View your cases:
• Setup a new TennCare Connect account if you don’t already have one
• Check the status of your coverage
• Find out if it’s time to renew your coverage

Manage account settings:
• Change your password
• Sign up to go paperless and view letters we send you

Send us documents:
• Upload photos of the files or forms we need from you

Report changes about your household:
• Update your phone number
• Update your mailing and home address
• Add and update pregnancy records

View your appeal information:
• Check the status of your appeal and upload documents
• Add a reminder of your scheduled appeal hearing to your smartphone calendar

TennCare is committed to making it easier for you to manage your benefits.

What’s New

Version 2.1.0

In this update we’ve provided usability improvements.

Ratings and Reviews

4.6 out of 5
2.9K Ratings

2.9K Ratings

Brooke2424 ,

Much Easier

This method of contact is much easier and efficient than any of the other ways I have tried

Developer Response ,

Thank you for using the TennCare Connect mobile app. We appreciate your feedback.

Carolyn D Smith ,

I absolutely hate this app

It’s the most complicated app I have ever seen. There is to many of the same letters dated on the same day coming in my physical & my app mail box. Saying the same thing but asking you to do what seems to be it over and over again. I submitted documents after documents,but I still get letters and request stating I haven’t. I call they tell me everything is good. Just wait on my certified letter about my appeal’s dates and time.. It’s sooooooo confusing! It literally gives me a headache to deal with it. Be completely honest I can’t tell from the app or calling what the heck I am doing. So no sign of any progress … I feel Like I am running in circles and chasing my tail….

Developer Response ,

Thank you for the feedback. We hope you were able to get the information you needed. If you still need help, please call us at 855-259-0701.

Brenna Burton ,

What’s the point??

What is the point of having an online portal if you can’t even use it? I downloaded the app a week ago and half the time it won’t even open. The times it does, I can never submit my uploaded documents without getting an error. I’m having the same issue on a computer too! People count on your portal to complete approval for services! I haven’t received a response via email and it be phone service has been just as useless (I was told to “keep trying” 🙄). So frustrating!!

App Privacy

The developer, State of Tennessee, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Usage Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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