My Health at Vanderbilt 4+

I love the convenience that the portal provides; however, the iOS app is less reliable than the web and that is unfortunate. I do think there is much more potential for this platform, so I hope they continue to fix and build out. You need to include a way for users to provide comments or report bugs directly from the app as well.... lots of server errors

It would be really helpful if patients were able to attach images or documents to messages. It would allow nurses and doctors to see what the patient is dealing with in order to better diagnose what the patient should do. If the ailment is not serious, it would keep the patient from taking an unneeded office from a patient that actually needs to be seen.

Also, when viewing lab results, allow users to tap on each score to learn about what the specific category is and why it is important. For example, if a user taps on their “auto neutrophil absolute” score, an info box would come up explaining what that is and what it does for the body.

Except for the atrocious name, MyHealthAtVanderbilt has great potential. Unfortunately, it will probably always stay at that place…having great potential but not living up to it. An example is the doctors’ reports area. Doctors’ reports are not really doctors’ reports, they are a regurgitation of things like your known illnesses and the meds you’re on. No real doctors’ notes. My biggest complaint, though, is that the system is always down. Almost every time I really need it, it never fails. It’s down. If they cannot find a more robust system, then they need to just trash the whole idea. I would rather not have it and not depend on it then depend on it and it not be there, which is what is happening now.