I don’t want to have to enter all my card information every single time to make a payment. I end up going to the web page instead because at least apple save my card information every single so I don’t have to be searching for my card. I do appreciate the convenience of not having to go to pay in office or through pay master though, so thanks.

I used this App for the first time in June. I went ahead and did the registration and registered my two accounts both of which are in two separate names and two different account numbers. It was getting close to the due date for one of my accounts so I login to the app to pay my bill, I selected the account that I wanted to pay then it ask me to register my card so I did. Then a message came up saying that JPS was going to take less that $100 Jamaican dollars from my account and that I should enter the exact amount that was deducted from my account so I did and only to see that I was charged twice the amount. I went to customer support on the to try and get a refund only to be told that I have to go through a long process and then on top of that I was told that it would not be processed before 10 working days… this is some nonsense. This app is not working properly and I wouldn’t advise anyone overseas to use it…

I’d give more stars because this is genuinely a good app but there are 2 things in particular that really degrades usability. 1. They force users to register their cards in order to use them…fine. But why do I need to renter all that information every time I try to pay my bill? There’s no security advantage. It’s just a stupid and short sighted design. Simply having users confirm the last 4 digits or confirming the CVV is enough to confirm the transaction….the card is already saved to the system.2. The mere fact that I can’t paste my information into the form is also very stupid. Again, no clear security advantage. It also eliminates the ability for anyone to use their cards stored on their keychain.On paper some of these designs might seem like good ideas but they clearly weren’t developed by a competent technical mind. Degrades the usability of the app entirely.

Very convenient app however needs a few tweaks. Why ask users to register their card and then still ask for the entire card number to make a payment even though said card was previously registered. Need to do something about that.