myMerlin‪™‬ 17+

Abbott

    • 2.8 • 46 Ratings
    • Free

iPhone Screenshots

Description

The Abbott Insertable Cardiac Monitor (ICM) is a slim profile device which continuously monitors your heart rhythm and automatically records events of interest as configured by your doctor. The myMerlin™ app securely and proactively transmits information per a schedule set by your doctor. The app’s intuitive user-friendly interface allows you to record symptomatic events, view past and upcoming transmissions and helps you stay connected with your doctor. This makes it easier for your healthcare provider to obtain information about your heart’s rhythm. Some ICM device models include the ability for the device monitoring settings to be updated remotely by a healthcare provider.

This app will only function once paired with an Abbott Insertable Cardiac Monitor, an implantable device available via prescription only.

THE APP DOES NOT PROVIDE ANY HEALTH SERVICES OR MEDICAL ADVICE. IF YOU SUSPECT YOU MAY HAVE A MEDICAL EMERGENCY, YOU SHOULD SEEK IMMEDIATE MEDICAL ATTENTION FROM LOCAL EMERGENCY SERVICES OR YOUR HEALTHCARE PROVIDER.

What’s New

Version 2.0.1

This update includes changes for improved usability and performance.

Ratings and Reviews

2.8 out of 5
46 Ratings

46 Ratings

Bikenboy ,

Incredibly annoying startup sound

This app appears to do its job but it has an incredibly annoying startup sound that cannot be turned off.
This issue has been reported for years based on the reviews so I must think Abbott has little care for its end users.

Developer Response ,

Thank you for your message. We would like to know more about the details. Please send us your contact info by sending an email to SY_Complaints@abbott.com with Complaint ID: PER-2023-0185157. We will get back to you as soon as possible. Note: For your own privacy, please do not leave your personal contact details in the comment section.

LinkedIn User ,

This Thing Blows……

Looking back in hindsight(always 20/20) I should have read the reviews of this product however being the trusting soul I am, I assumed my cardio guy would install a device that works….. not in this case or apparently in many other instances (read the reviews). The app fails to load, even after deleting it from the smart phone & reinstalling numerous times…. The actual device doesn’t appear to connect via Bluetooth with any sense of regularity…. Why is this product even on the market? Why are cardio guys installing this crap?? Oh that’s right, they’re getting paid by the device manufacturers (very well I assume) to install this crap into us lab rats….. sell the stock or better yet, don’t buy it!

Developer Response ,

Thank you for your message. We would like to know more about the details. Please send us your contact info by sending an email to SY_Complaints@abbott.com with Complaint ID: PER-2023-0151991. We will get back to you as soon as possible. Note: For your own privacy, please do not leave your personal contact details in the comment section.

M ahlenius ,

Turn off the sound!

I’ve only had the app for a few days, but it’s already driving me crazy. I’m used to closing all apps and I’ll do this one by accident. But Even though I have my phone in silent mode, the darn app continues to play the startup chime EVERY TIME I start it, and it seems at full volume. It’s very annoying and it should not be doing this. Come on Abbott turn it off!!

What human factors person did you use to review this app?

The responses to all our critical reviews are all identical. “We like to more know more about your experience…”.
We told you what the problem is why are you not listening. Please bring development back on shore where you listen.

Also, when it logs events and shows that it sent data to the monitoring site, it should also tell you how many events it detected, otherwise I have to wait for my doctors office.

The app is in my body. It’s my medical information and I have every right for accessing it.

Developer Response ,

Thank you for your message. We would like to know more about the details. Please send us your contact info by sending an email to SY_Complaints@abbott.com with Complaint ID: PER-2025-0000194. We will get back to you as soon as possible. Note: For your own privacy, please do not leave your personal contact details in the comment section.

App Privacy

The developer, Abbott, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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