MYmta 4+

lots of useful info that is super frustrating to access and probably organized more based on how it's stored in a database than how users might want to see it.

too many taps to see a list of nearby departures. should just be able to open the app and see all or filter on uptown or downtown or outbound/inbound east/west departures rather than having to select the station or line. many different stations or lines may make sense for me especially considering a multi modal trip including citibike or a scenic walk or something. like if i'm at herald square going to brooklyn i want to know whether the B or the Q is coming first if i'm going to flatbush or whether the D or N is coming first if i'm going to sunset park. or if i'm going to prospect heights i just want to know which one of the four is coming first. displaying all nearby trains by order of departure and then a quick one button filter by general direction rather than having to pick a station and scroll through a million lines and directions to compare departure times is silly.

also super annoying that you can't reorder your favorite stations or that they wouldnt automatically re order based on proximity. when i tried to delete and re add to move my home station to the top i now can't re add it.

And on top of that, it’s been broken for weeks. People generally need info about buses more than they need to know when the next train is coming. And now you cannot get ANY information about specific stops. You can bring up a bus route and see where buses are, but if you want to see complete info about a stop used by several lines, or get arrival times for the next 2 or 3 buses, clucking on that stop should show you what’s coming. Now you see nothing at all. Say you are at 23rd St. and 3rd Ave. You have made the M102 one of your Favorites. You click on that line, click on direction of travel, and you see where buses are on the route. If you then click on the 23rd St. stop, you should see times for several M102s, as well as wait times for the M103 and M101. You now see nothing whatsoever.

The old MTA BusTime app was infinitely better. But it has been crippled so that it only works in Nearby mode. Now to get the functionality of the old BusTime app, you have to use the horrid myMTA app for a limited overview, and then you can switch to the old app when you are close enough to the stop for which you need information.

Just restore theBusTime app already and stop torturing regular riders with this hot mess of an all-in-one app.

The subway part of the app is simple to use but the data is sometimes wrong, not in sync with the countdown clocks in the station. I’ve had many times where I refresh the app and see the last sync time stamp is current, see that my train is 5 min away and the train is already in the station with the count down click saying 0 min.

Secondly when using the Rail part of the app it is not at all intuitive. Clicking on a “station” does not tell you how to get there. It gives you arrival times in both directions. But instead of using “arrival” or “departure” everything is in reference to Manhattan. So if you wanted to go to croton Harmon and you were in Yonkers you’d need to look for “outbound from Manhattan”. The destination of the train is nowhere to be seen. It would be better if the label were “to croton Harmon”